Collection Analyst

·
Full time
Location: Swindon
· ·
Category:
Catalent Pharma Solutions

are seeking an

Accounts Receivable Collection Analyst

to join our Collections team based in

Swindon . Your role as a

Accounts Receivable Collection Analyst

will see you perform a crucial role as part of a larger finance team. The key objective of the

Accounts Receivable Collection Analyst

is to drive cash collection and maximum cashflow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed. They must ensure that all web billing invoices are uploaded to customer portals on the day of receipt, that customers are contacted to request payment of outstanding invoices (in line with the guidelines provided) and that queries are investigated promptly and followed up to conclusion. The Role Responsible for managing a portfolio of accounts, as assigned Driving collections activities to ensure timely payments from customers Review, investigate, and follow up on customer disputes to ensure these are resolved promptly Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries Ability to analyze and reconcile accounts Attend calls with internal stakeholders to discuss issues and agree resolutions Assist in the processing of web billing invoices, by uploading these to the various customer portals Adhoc projects as agreed by Manager The Candidate Demonstrable Account Receivable experience Experience of dealing with B2B collections activities including resolving and reconciling account issues Previous experience with web billing (uploading to customer portals) would be beneficial. (Tungston, Billing.com, Coupa, mysupplier etc) Excellent oral and written communication skills Proficient skills in Microsoft Office applications (Word, Excel, Outlook, Teams) Ability to have difficult conversations with tact and diplomacy Strong organizational and analytical skills Capable of reviewing, investigating, and following up on disputes to ensure these are resolved promptly. Ability to multi-task and effectively to ensure deadlines are met Position Benefits Competitive Annual Salary Annual Bonus Pension Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to

DisabilityAccommodations@catalent.com . This option is reserved for individuals who require accommodation due to a disability.

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