Collections Advisor

·
Full time
Location: Liverpool
·
Job offered by: Nowtrade
·
Category:
Job Description Location:

Rochdale

Salary:

up to £25K

Consultants:

Cassidy Pinder & Annie Earley

We are currently working with a great company across the Financial Services Industry who are looking to appoint a Collections Advisor to join their team. Working hours are Monday – Friday with some flexibility on hours worked.

What you can expect:

Competitive Salary

Hybrid working after training

Free Parking / Good Transport links

Refurbished Offices

Key Duties:

First Class Service to Customers – Handling high volume of Inbound & Outbound Calls

Negotiate Payment Plans / Provide Financial Advice across a range of Circumstances

Working across FCA / Collection Guidelines

Escalating Cases to Senior Management

Understand Customer Needs & Circumstances to agree appropriate Solution

Treating Customer Fairly

Profile:

Strong Communications Skills – verbally and written

Good IT Skills

Experienced within a Collections / Customer Service Environment

Beneficial to have worked in a FCA Regulated Environment

If you are interested in the Collections Advisor position please send your CV over to us or contact the office for more information.

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