Collections Driver

Key Responsibilities Collections Assist with offloading collections vans with a high level of attention to detail when scanning and segregating parcels. Provide collections from our customers in the area within the agreed timeframe. Ensure all health and safety procedures are followed and proactively embraced. Highlight any collections that are going to be late and the reason for the delay to the operations team. Have a flexible approach to work in order to fit the fast-paced, changing working environment at Whistl. Customer Service Provide all customers of Whistl with an outstanding level of service at all times. Pass on any queries or information gained from the customer at the point of the collection immediately upon return to the depot. Provide customers with support and information in the preparation of the mail. Maintain a professional manner whilst on-site at collection points and at the depot. Vans Keep your vehicle clean and presentable at all times. Always ensure that your vehicle is kept topped up with fuel and oil and is fully compliant according to company policy. Perform general vehicle maintenance and report any defects to the transport manager. We welcome applications for this Collections Driver role from candidates with experience in driving, customer service, offloading, SLAs, or previous experience as a Driver, Delivery Driver, Collections Driver, Multi-Drop Driver, or in a similar role. Benefits Enhanced annual leave entitlement,   Access to our prestige benefits and rewards portal Long service rewards, both financial and leave-based Health cash plan Life assurance scheme Career development opportunities Access to a well-established Employee Assistance Programme provider And other excellent benefits you'd expect from a market leader Additional Information This Collections Driver role is 30 hours per week on a permanent contract, Monday to Friday. Start times are between 11:00am - 13:00hrs