Collections Officer
London (hybrid)
£35,000 to £40,000 plus bonus and benefits
Our client is an award-winning bank providing a broad range of products to their customers. Well established and based in central London, they are looking to recruit a Collections Officer within their Asset Finance team.
The successful candidate will support the Collections Manager in all collection activities within the Asset Finance Department, including arrears collection, debt recovery, sub-hire audit function, and liaising with the bank's internal credit team and outside panel of solicitors.
You will:
Actively manage daily returned payments to reduce and prevent customer debt. Effectively manage a busy workflow and identify key objectives. Assist in monitoring the performance of the portfolio of over 6,500 live accounts. Maintain close liaison with any professional advisers, brokers, valuers, and recovery agents. Support the Collections Manager in all collections activities within company policy guidelines and as directed by the Senior Manager. Ensure customers are treated fairly and FCA regulations are adhered to.
Previous arrears or collections experience is essential, as are excellent customer service skills.
In the first instance, please send your CV in confidence. #J-18808-Ljbffr
London (hybrid)
£35,000 to £40,000 plus bonus and benefits
Our client is an award-winning bank providing a broad range of products to their customers. Well established and based in central London, they are looking to recruit a Collections Officer within their Asset Finance team.
The successful candidate will support the Collections Manager in all collection activities within the Asset Finance Department, including arrears collection, debt recovery, sub-hire audit function, and liaising with the bank's internal credit team and outside panel of solicitors.
You will:
Actively manage daily returned payments to reduce and prevent customer debt. Effectively manage a busy workflow and identify key objectives. Assist in monitoring the performance of the portfolio of over 6,500 live accounts. Maintain close liaison with any professional advisers, brokers, valuers, and recovery agents. Support the Collections Manager in all collections activities within company policy guidelines and as directed by the Senior Manager. Ensure customers are treated fairly and FCA regulations are adhered to.
Previous arrears or collections experience is essential, as are excellent customer service skills.
In the first instance, please send your CV in confidence. #J-18808-Ljbffr
