Commercial Analysis Manager (based in London, UK)
541563 Sales, Marketing & Communications Full time Corporate Office, London Mandarin Oriental is looking for a
Commercial Analysis Manager
to join our Commercial Strategy team, based in London, UK.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. As Commercial Analysis Manager , you will be responsible for the following duties:
Develop, maintain, and optimize Power BI reports and dashboards to support commercial decision-making. Analyse financial and operational data to identify trends, opportunities, and areas for improvement. Ensure data quality and integrity in all reports and analyses. Collaborate with cross-functional teams, including finance, sales, marketing, and operations, to gather and interpret data. Develop tools and reporting mechanisms to support business needs and enhance data-driven decision-making. Provide actionable insights and recommendations to senior management based on data analysis. Monitor key performance indicators (KPIs) and develop metrics to measure business performance. Support budgeting, forecasting, and financial planning processes. Stay up-to-date with industry trends and best practices in data analysis and visualization. Conduct regular data quality audits to identify data inconsistencies, discrepancies, and inaccuracies, and take appropriate actions to resolve any issues. Collaborate with cross-functional teams to define data quality requirements and best practices. Develop and maintain documentation for processes, procedures, and guidelines. Provide training and support to colleagues on data analysis tools and best practices as required. As Commercial Analysis Manager, we expect from you:
Knowledge of the hospitality industry and hotel operations, with over 2 years of Revenue Management experience preferred. Proven experience in a commercial analysis or similar role within the luxury hospitality industry. Proficiency in Power BI, Excel, Power Query, and other data visualization and reporting tools. Ability to work independently and collaboratively as part of a team. Strong analytical skills with the ability to identify patterns and trends in data. Excellent organizational and time management skills, with a proven ability to handle multiple tasks. Strong communication skills, capable of conveying technical concepts to non-technical stakeholders. Exceptional attention to detail, high level of accuracy, and strong problem-solving skills. Ability to expand knowledge through self-paced learning and independently improve skills and knowledge. Demonstrated ability to overcome obstacles and accomplish challenging objectives. Approaches work with a sense of urgency and purpose. Proven ability to handle large data sets and databases, presenting data using visualization, metrics, and reports to support data-driven decisions. Strong analytical, critical thinking, and problem-solving abilities, with experience in solving real-life business problems. Ability to take large volumes of complex information and present it clearly, concisely, and completely to facilitate executive decision-making. Proficiency in English (speaking, reading, and writing) is required. Passion for the hospitality industry and a drive to contribute to the success of our properties through data-driven decision-making. Our commitment to you:
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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541563 Sales, Marketing & Communications Full time Corporate Office, London Mandarin Oriental is looking for a
Commercial Analysis Manager
to join our Commercial Strategy team, based in London, UK.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. As Commercial Analysis Manager , you will be responsible for the following duties:
Develop, maintain, and optimize Power BI reports and dashboards to support commercial decision-making. Analyse financial and operational data to identify trends, opportunities, and areas for improvement. Ensure data quality and integrity in all reports and analyses. Collaborate with cross-functional teams, including finance, sales, marketing, and operations, to gather and interpret data. Develop tools and reporting mechanisms to support business needs and enhance data-driven decision-making. Provide actionable insights and recommendations to senior management based on data analysis. Monitor key performance indicators (KPIs) and develop metrics to measure business performance. Support budgeting, forecasting, and financial planning processes. Stay up-to-date with industry trends and best practices in data analysis and visualization. Conduct regular data quality audits to identify data inconsistencies, discrepancies, and inaccuracies, and take appropriate actions to resolve any issues. Collaborate with cross-functional teams to define data quality requirements and best practices. Develop and maintain documentation for processes, procedures, and guidelines. Provide training and support to colleagues on data analysis tools and best practices as required. As Commercial Analysis Manager, we expect from you:
Knowledge of the hospitality industry and hotel operations, with over 2 years of Revenue Management experience preferred. Proven experience in a commercial analysis or similar role within the luxury hospitality industry. Proficiency in Power BI, Excel, Power Query, and other data visualization and reporting tools. Ability to work independently and collaboratively as part of a team. Strong analytical skills with the ability to identify patterns and trends in data. Excellent organizational and time management skills, with a proven ability to handle multiple tasks. Strong communication skills, capable of conveying technical concepts to non-technical stakeholders. Exceptional attention to detail, high level of accuracy, and strong problem-solving skills. Ability to expand knowledge through self-paced learning and independently improve skills and knowledge. Demonstrated ability to overcome obstacles and accomplish challenging objectives. Approaches work with a sense of urgency and purpose. Proven ability to handle large data sets and databases, presenting data using visualization, metrics, and reports to support data-driven decisions. Strong analytical, critical thinking, and problem-solving abilities, with experience in solving real-life business problems. Ability to take large volumes of complex information and present it clearly, concisely, and completely to facilitate executive decision-making. Proficiency in English (speaking, reading, and writing) is required. Passion for the hospitality industry and a drive to contribute to the success of our properties through data-driven decision-making. Our commitment to you:
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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