Lead and develop a motivated, results-driven team across all functions, fostering a high-performing culture to achieve business objectives, market growth, and profitability. Customer Experience and Care:
Oversee the contact centre, customer care operations, and sales processes to deliver exceptional service and optimise order conversion rates, ensuring alignment with brand standards and customer-centric policies. Strategic Marketing and Development:
Oversee the development and implementation of marketing plans, business development strategies, and public sector initiatives, driving lead generation, brand growth, and tender success. Operational Excellence and Collaboration:
Partner with operations, financial, and systems teams to improve planning, forecasting, and process efficiency while enhancing employee and customer experiences. Data-Driven Decision Making:
Use performance analytics, market insights, and continuous improvement strategies to inform planning, optimise operations, and drive innovation. Commercial Director Requirements: Proven experience in senior management with expertise in marketing, sales, P&L, and team leadership. Strong numeracy skills and the ability to analyze and act on data insights. Knowledge of relevant systems, business processes, and market characteristics. Understanding of applicable regulations (e.g., health and safety, product standards, GDPR). Degree or equivalent in Business or a related field. If you are a dynamic leader with a results-focused mindset and are eager to make a meaningful impact in an established organisation, click the apply now button to submit your application. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then, and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basis Managers Bonus Scheme, based on individual and company performance, which is paid annually. Company Vehicle Profit Share Bonus Scheme, paid to all employees every quarter, based on Group Company profits. 25 days holiday, plus bank holidays. Holiday scheme to buy extra days’ annual leave. Pension Scheme with matched contribution/salary sacrifice. SimplyHealth Cash Plan, allows you to claim towards health costs (e.g., dental, optical, physiotherapy). Life Assurance Scheme. Long Service award scheme with holiday benefit. Company Benefits Discount Rewards Scheme, includes shop discounts, hotel discounts, days out, and more. Employee Assistance Programme, a workplace initiative to support and enhance well-being. Enhanced maternity and paternity provision. Company Funded LinkedIn Learning Account. We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.
#J-18808-Ljbffr