SYR are recruiting for a Commissioning & Aftersales Technician for an established and exciting client in Southampton, Hampshire, UK.
Responsibilities will include but will not be limited to the following:
Commissioning new boats - in the UK and Europe, responsible for day-to-day commissioning process, ensuring the highest standard of workmanship and customer experience. Arrival checks - unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects. Testing - carry out thorough operational testing of all on-board systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems. Onboard contractors - oversight, ensuring they work to our high standards. Reporting/recording - defects with technical summary and photographs, updating progress to conclusion via our interactive reporting App, following through to conclusion. Sea trials - carrying out sea-trials to check all systems and sails underway, final commissioning checks. Handover - carry out a detailed handover to the client, including full systems demonstration plus sea trial in accordance with the company's guidelines. Ensuring all documentation is completed and returned as required. Aftersales support - providing world-class technical support and repairs. Owner/crew support - refresher training and boat handling. Warranty - carrying out diagnostics and repairs across the UK and Europe. Reporting - providing clear technical evidence and photographs for warranty analysis and reclaim. Annual inspections - as per factory protocols to maintain warranty. Assist with the general and shared functions and any other tasks to ensure the smooth operation of the department, including good housekeeping of shed/stores and associated workplaces. Carry out all work in accordance with the company's H&S policy.
Person specification:
Recent and relevant working knowledge within the leisure marine industry - this is a prerequisite of the role. Proficient boat handling skills, ideally motor & sail. RYA qualifications an advantage. Boat building skills/qualifications, keen eye for detail. Good understanding of modern boat systems with the ability to diagnose and repair. Strong initiative, excellent communication and interpersonal skills. Current holder of a UK driver's license.
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Responsibilities will include but will not be limited to the following:
Commissioning new boats - in the UK and Europe, responsible for day-to-day commissioning process, ensuring the highest standard of workmanship and customer experience. Arrival checks - unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects. Testing - carry out thorough operational testing of all on-board systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems. Onboard contractors - oversight, ensuring they work to our high standards. Reporting/recording - defects with technical summary and photographs, updating progress to conclusion via our interactive reporting App, following through to conclusion. Sea trials - carrying out sea-trials to check all systems and sails underway, final commissioning checks. Handover - carry out a detailed handover to the client, including full systems demonstration plus sea trial in accordance with the company's guidelines. Ensuring all documentation is completed and returned as required. Aftersales support - providing world-class technical support and repairs. Owner/crew support - refresher training and boat handling. Warranty - carrying out diagnostics and repairs across the UK and Europe. Reporting - providing clear technical evidence and photographs for warranty analysis and reclaim. Annual inspections - as per factory protocols to maintain warranty. Assist with the general and shared functions and any other tasks to ensure the smooth operation of the department, including good housekeeping of shed/stores and associated workplaces. Carry out all work in accordance with the company's H&S policy.
Person specification:
Recent and relevant working knowledge within the leisure marine industry - this is a prerequisite of the role. Proficient boat handling skills, ideally motor & sail. RYA qualifications an advantage. Boat building skills/qualifications, keen eye for detail. Good understanding of modern boat systems with the ability to diagnose and repair. Strong initiative, excellent communication and interpersonal skills. Current holder of a UK driver's license.
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