About The Role
We are seeking a dynamic and proactive Comms & Training Specialist to lead communication strategies for a new system and innovative ways of working across the business. This role is crucial in ensuring that all colleagues are informed, engaged, and equipped to embrace changes effectively. You will collaborate closely with various teams to facilitate a smooth transition and foster a culture of continuous improvement.
Key Responsibilities:
Communication Strategy Development:
Design and implement a comprehensive change management communications plan in partnership with the Marketing and Internal Communications teams. Ensure that messaging is clear, consistent, and aligned with organizational goals. Training Leadership:
Lead and coordinate business-wide training initiatives to promote the successful adoption of the new system. Develop training materials and resources that cater to diverse learning styles. Feedback Facilitation:
Chair system feedback sessions to gather insights from colleagues. Analyse feedback to identify trends and areas for improvement, and work with relevant teams to enhance processes. Content Creation:
Create and manage a variety of communication materials, including newsletters, presentations, and digital content, to keep colleagues informed and engaged throughout the transition. Training Sessions:
Facilitate engaging training sessions and workshops, utilizing interactive methods to enhance learning and retention. Adapt training approaches based on participant feedback and needs. Monitoring and Reporting:
Monitor and report on feedback from colleagues regarding the new system and training initiatives. Use this data to inform future communications and training strategies. About You Experience:
Proven experience in communications, training, or change management, preferably within a corporate environment. Skills:
Excellent written and verbal communication skills, with the ability to convey complex information in an accessible manner. Strong facilitation and presentation skills. Technical Proficiency:
Familiarity with digital communication tools and Learning Management Systems (LMS) is a plus. Interpersonal Skills:
Ability to build strong relationships with colleagues at all levels and foster a collaborative work environment. Why Join Us? This is an exciting opportunity to play a key role in shaping the future of our organization through effective communication and training. If you are passionate about driving change and empowering colleagues, we would love to hear from you! About Us At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes. We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
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Design and implement a comprehensive change management communications plan in partnership with the Marketing and Internal Communications teams. Ensure that messaging is clear, consistent, and aligned with organizational goals. Training Leadership:
Lead and coordinate business-wide training initiatives to promote the successful adoption of the new system. Develop training materials and resources that cater to diverse learning styles. Feedback Facilitation:
Chair system feedback sessions to gather insights from colleagues. Analyse feedback to identify trends and areas for improvement, and work with relevant teams to enhance processes. Content Creation:
Create and manage a variety of communication materials, including newsletters, presentations, and digital content, to keep colleagues informed and engaged throughout the transition. Training Sessions:
Facilitate engaging training sessions and workshops, utilizing interactive methods to enhance learning and retention. Adapt training approaches based on participant feedback and needs. Monitoring and Reporting:
Monitor and report on feedback from colleagues regarding the new system and training initiatives. Use this data to inform future communications and training strategies. About You Experience:
Proven experience in communications, training, or change management, preferably within a corporate environment. Skills:
Excellent written and verbal communication skills, with the ability to convey complex information in an accessible manner. Strong facilitation and presentation skills. Technical Proficiency:
Familiarity with digital communication tools and Learning Management Systems (LMS) is a plus. Interpersonal Skills:
Ability to build strong relationships with colleagues at all levels and foster a collaborative work environment. Why Join Us? This is an exciting opportunity to play a key role in shaping the future of our organization through effective communication and training. If you are passionate about driving change and empowering colleagues, we would love to hear from you! About Us At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes. We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
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