bet365 Stoke-On-Trent, England, United Kingdom A Communications Coordinator in Marketing Delivery, who will be responsible for our overnight sends, scheduling/delivering customer communications and offers for the Sports and Gaming products. Marketing Delivery is responsible for executing global marketing campaigns, including the delivery of localised offers. The team oversees the delivery of emails, notifications and SMS sent directly to customers. We are expanding our operation to function as a 24-hour team with a Night Shift. You will be responsible for our overnight workload, including keeping schedules accurate, setting up offers and monitoring ongoing sends. You will have strong attention to detail, communicate accurately and quickly and work well under pressure to meet stakeholder expectations. This role involves working seven shifts Monday through to Sunday, followed by seven thoroughly deserved days off. A typical shift consists of working 19:30-07:00. Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of employment. Preferred skills and experience Proven ability to execute processes utilising a methodical and consistent approach. Problem solving skills, to determine the source of a problem and find an effective solution. Excellent level of communication skills, both verbal and written. Strong organisational and time management skills, to utilise time productively and efficiently. Outstanding attention to detail, whilst working to time sensitive deadlines. Ability to manage multiple requests at once and be resilient and responsive to change. Excellent Microsoft Excel knowledge. Main Responsibilities Managing overnight sends and scheduling customer communications. Monitoring ongoing sends to ensure accuracy and timeliness. Collaborating with stakeholders to meet expectations. Maintaining schedules and setting up offers. Seniority level : Mid-Senior level Employment type : Full-time Job function : Marketing Industries : Gambling Facilities and Casinos
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bet365, one of the world's leading online gambling companies, is a driving force in the development of enterprise and Internet technology. Established by Denise Coates CBE in 2000, we have rapidly grown into a global operation employing over 7,000 people and deliver an unrivalled online experience to more than 90 million customers in 22 languages. Initially, we began by offering online Sports betting but with forward thinking leadership we chose to focus our attention on In-Play betting. The gamble paid off and enabled us to forge our market leading position. In-Play has been fundamental to our success and remains the cornerstone of a business which, in 2017/18, saw £52.6 billion taken in Sports wagers with up to 2 million markets on site at any one time. Our game changing In-Play betting product and comprehensive sports Live Streaming service covering 750,000 events a year are complemented by our offerings in Casino, Poker, Games, and Bingo. Innovation continues to be our lifeblood and we pride ourselves on the standards of customer service we deliver. Driven by a shared vision to be the best in our industry, a technology team in excess of 1,300 people work in house to provide the technological advances that enable us to maintain our leadership position. Giving our teams the freedom to innovate is essential to our success. Our award winning business has worked hard to cultivate a culture of creativity where good ideas and a techno entrepreneurial attitude are encouraged and rewarded. Today we continue to push technological boundaries and break new ground in software innovation.
