Communications & Engagement Trainee

Job summary NHS Trainee Communications Officer Two-year on-the-job training position: full-time ( hours) 18-20 year olds. Office based in London. (If you have applied before and been unsuccessful please do not reapply). You've heard the story of how the NHS and its staff have stepped up to deal with the biggest public health crisis in its history? Well now's your chance to be part of the team that helped tell that story. Have you just left or are about to leave school or college? Are you interested in a career in communications? Would you like to be part of the most fast paced communications teams in the country? If the answer to all these questions isYES!then we have a fantastic on-the-job training opportunity at NHS England we'd love you to apply for. You will work at the heart of NHS communications. You'll get invaluable training over a two-year period in press and social media, marketing and campaigns and much, much more. You'll begin to develop the skills, knowledge and understanding you need to work as part of a team and become an all-round professional communicator and work as part of a team. A dedicated line-manager will support you in every role. Towards the end of your two years with us we'll encourage and support you to take the next step and apply for a permanent role in one of our Communications teams, subject to a role being available. Main duties of the job Provide support to communications teams so they can deliver effective internal and external communications, engagement and projects. Act as a point of contact for the team responding professionally to enquiries and referring on to others as appropriate. Set-up and join Microsoft Teams meetings and Teams files, create agenda. Update weekly Team rota helping us to know who is available and who is on-call. Support the updating of a weekly grid which helps us all know what's happening in the coming weeks around national events and issues we need to be aware of and consider. Support the management of a central database of communications teams activity. Create a log if required. About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care Optimising the use of digital technology, research, and innovation Delivering value for money. If you would like to know more or require further information, please visit Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website. Job description Job responsibilities Your responsibilities and duties may vary slightly with each Team. The initial core duties throughout your role are set out below. You will: Provide support to communications teams so they can deliver effective internal and external communications, engagement and projects. Act as a point of contact for the team responding professionally to enquiries and referring on to others as appropriate. Set-up and join Microsoft Teams meetings and Teams files, create agenda. Update weekly Team rota helping us to know who is available and who is on-call. Support the updating of a weekly grid which helps us all know whats happening in the coming weeks around national events and issues we need to be aware of and consider. Support the management of a central database of communications teams activity. Create a log if required. Working across teams duties will be set by the relevant Team Lead and afterinitial training you will; Familiarise yourself with and follow communications procedures. Use a range of IT packages and other mediums such as a digital camera, design packages and Microsoft Office packages, Adobe, to prepare a wide range of communications Proof-read content as required including websites, newsletters, press releases, marketing and campaigns materials and social media materials Research and assist in the preparation of stories and materials for the media, social media or campaigns, publications as well as for internal publications You will assist with surveys, data and analytics Help your Team develop a bank of case studies for use across many channels including social media channels such as Facebook, Twitter, Instagram and LinkedIn Update teams events and campaigns calendar and planning You will play a key role in raising the profile of Communications Trainees and promote continuous development through various e-bulletins and publications Good awareness of media landscape Commitment to continuing professional development Knowledge of word processing and digital platforms such as Twitter, Facebook, Instagram, YouTube and how websites work Understanding of Data Protection legislation, requirements and confidentiality (this will be taught as part of mandatory training) Awareness of accessibility in Communications Good written English, data entry and good verbal telephone skills Attention to detail in everything they do A collegiate person happy and willing to work to be part of a team Problem solving skills Flexible to changing working environments Able to work on own initiative, organising and prioritising own workload Calm and efficient manner Good time keeping essential Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. Person Specification Qualifications Essential Good standard of general education 5 GCSEs A-C level Grades A-C in English BTEC or Level 3 NVQ or equivalent in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience Knowledge and Experience Essential Good awareness of media landscape Commitment to continuing professional development Knowledge of word processing and digital platforms such as Twitter, Facebook, Instagram, YouTube and how websites work Understanding of Data Protection legislation, requirements and confidentiality (this will be taught as part of mandatory training) Awareness of accessibility in Communications Skills Capabilities & Attributes Essential Good written English, data entry and good verbal telephone skills Attention to detail in everything they do A collegiate person happy and willing to work to be part of a team Problem solving skills Flexible to changing working environments Able to work on own initiative, organising and prioritising own workload Calm and efficient manner Good time keeping essential