North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisted on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offer a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
Are you an experienced communications professional looking for a temporary role where you can make an immediate impact? North West Ambulance Service is seeking a skilled communications manager to join our award-winning and friendly team. This is an exciting opportunity to work in a fast-paced environment across the NHS and emergency services to support critical projects and enhance engagement. Reporting to a senior communications manager, you’ll play a pivotal role in delivering key communications initiatives, crafting compelling and accessible content for various channels, aimed at both internal and external audiences, and serving as the communications representative on various project groups. Main duties of the job
As a line manager, you will be responsible for the work plans, development and wellbeing support of your direct reports. You will also be expected to support the objectives of the wider communications and engagement team through our PR, social media, public affairs, and patient engagement activities. We’re looking for someone who can hit the ground running. You’ll need: • Proven experience in a public relations or communications environment, ideally within the NHS or a similar organisation. • Strong project management skills and the ability to handle complex, sensitive communications issues. • Exceptional written and verbal communication skills, with the ability to engage diverse audiences. • Experience organising events. • Experience managing stakeholder relationships. • Leadership and motivational skills to guide and support team members. This is a unique opportunity to bring your expertise to a role that makes a difference to the lives of our staff and the patients we serve. The team currently works a hybrid model of 2 days in the office and 3 days from home on a rota basis. The post holder may be required to participate in our on-call service, acting as the communications lead for major incidents and crisis communications situations out of hours (1 day in 6). Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Detailed job description and main responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role. Person specification
Qualifications
Educated to degree level, with current equivalent experience, and must be willing to work towards a qualification of this level Evidence of continuous professional development Skills
Ability to maintain confidentiality and deal with situations in a sensitive manner Able to communicate across wide demographic boundaries in an appropriate manner Strong management, motivational and leadership skills Respects and applies patient confidentiality at all times Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols Knowledge
Experience in a public relations or communications environment, ideally within the NHS or a similar organisation. Experience of managing a team Personal Attributes
Flexible and highly motivated Project a professional image Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information. Should you be successful at interview stage, successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards. Right to work -
You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk) Reference checks -
This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’. DBS Checks
- If the post is subject to DBS disclosure, a charge will be made for this disclosure. Occupational Health
- You will require satisfactory medical clearance. Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best line of defence against COVID-19. From 1st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments). If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018. Employer certification / accreditation badges #J-18808-Ljbffr
Are you an experienced communications professional looking for a temporary role where you can make an immediate impact? North West Ambulance Service is seeking a skilled communications manager to join our award-winning and friendly team. This is an exciting opportunity to work in a fast-paced environment across the NHS and emergency services to support critical projects and enhance engagement. Reporting to a senior communications manager, you’ll play a pivotal role in delivering key communications initiatives, crafting compelling and accessible content for various channels, aimed at both internal and external audiences, and serving as the communications representative on various project groups. Main duties of the job
As a line manager, you will be responsible for the work plans, development and wellbeing support of your direct reports. You will also be expected to support the objectives of the wider communications and engagement team through our PR, social media, public affairs, and patient engagement activities. We’re looking for someone who can hit the ground running. You’ll need: • Proven experience in a public relations or communications environment, ideally within the NHS or a similar organisation. • Strong project management skills and the ability to handle complex, sensitive communications issues. • Exceptional written and verbal communication skills, with the ability to engage diverse audiences. • Experience organising events. • Experience managing stakeholder relationships. • Leadership and motivational skills to guide and support team members. This is a unique opportunity to bring your expertise to a role that makes a difference to the lives of our staff and the patients we serve. The team currently works a hybrid model of 2 days in the office and 3 days from home on a rota basis. The post holder may be required to participate in our on-call service, acting as the communications lead for major incidents and crisis communications situations out of hours (1 day in 6). Working for our organisation
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Detailed job description and main responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role. Person specification
Qualifications
Educated to degree level, with current equivalent experience, and must be willing to work towards a qualification of this level Evidence of continuous professional development Skills
Ability to maintain confidentiality and deal with situations in a sensitive manner Able to communicate across wide demographic boundaries in an appropriate manner Strong management, motivational and leadership skills Respects and applies patient confidentiality at all times Able to operate all equipment safely and in accordance with Trust policy, procedures and protocols Knowledge
Experience in a public relations or communications environment, ideally within the NHS or a similar organisation. Experience of managing a team Personal Attributes
Flexible and highly motivated Project a professional image Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information. Should you be successful at interview stage, successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards. Right to work -
You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk) Reference checks -
This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’. DBS Checks
- If the post is subject to DBS disclosure, a charge will be made for this disclosure. Occupational Health
- You will require satisfactory medical clearance. Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best line of defence against COVID-19. From 1st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments). If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018. Employer certification / accreditation badges #J-18808-Ljbffr
