People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for Scotney Castle, you'll be responsible for letting people know about the place, and how they can visit.
This role is 22.5 hours a week, made up of either 3 or 4 days which can be discussed at interview. Regular weekend and bank holiday working is required.
What it's like to work here
This is a truly exciting time to become part of our team. Our ‘Completing the Picture’ project is set to transform our visitor experience over the next three years, including a new much larger car park, a new Food and Beverage Offer, and Adventure Play, enhancing visitor experiences and increasing community engagement. You'll be reporting to the Visitor Operations & Experience Manager.
This country house, romantic garden and fairy-tale castle are set within a beautiful wooded estate. Scotney Castle is a big growth property in the region, with the team working to improve the visitor experience and facilities. Family-friendly activities at the site include a natural play trail, den building and summer adventures. You'll need your own transport to get here; however, this is an exciting time to join the team within a fast-changing and innovative location.
There are regular garden tours for visitors to get involved in and a beautiful walled garden selling local produce and plants. This is a Site of Special Scientific Interest with green-winged orchids and rare plants abound in the wild grass meadows.
What you'll be doing
We have an annual plan covering communications and marketing, and you'll be a part of achieving what’s on that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas.
Your day-to-day work will cover things like creating new content on our web pages, ensuring that existing information remains relevant and accurate, running social media accounts, creating promotional materials, and writing and distributing press releases.
You'll be working closely with your colleagues on site and the Trust's regional advisers, known as consultants. You'll be part of a team making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We'd love to hear from you if you’re:
familiar and confident with various marketing techniques, including digital and social media
experienced in writing and speaking clearly
someone who puts people first, and understands why great customer service matters
skilled in working with IT (including Microsoft Office)
good at solving problems, and able to work on your own initiative
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
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