Employer: University Hospitals of Morecambe Bay NHS Foundation Trust
Employer type: NHS
Site: 102 Dalton Lane Offices
Town: Barrow-in-Furness
Salary: £24,071 - £25,674 pro rata per annum
Salary period: Yearly
Closing: 29/01/2025 23:59
Community Administrator - Diabetes Specialist Team
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work'' University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability. Job overview
We have an exciting opportunity for a motivated Band 3 administrator to join our dedicated, friendly, caring and supportive Diabetes Specialist Team within the Integrated Community Care Group. The role is a 15-hour permanent position, based on the Furness General Hospital site, Barrow-in-Furness. Working days would be a Thursday and Friday with the expectation of providing alternative days as per service cover need. The role will include all general administrative tasks to support the Diabetes Specialist Team. You will be able to work as an effective team member, demonstrate effective communication skills both written and verbal and support the team in the delivery of patient-focused care. Previous appointment booking experience together with knowledge of the EMIS system is an advantage. Main duties of the job
JOB SUMMARY Provide a full administration & secretarial service to the Community Nursing Team. This involves IT work, note preparation, taking minutes, attending meetings, inputting patient data, preparing spreadsheets and audit information under guidance of the team lead, archiving patient notes, photocopying, scanning, designing and preparing templates/posters/information leaflets. Be the main point of contact for patients/relatives/carers and other health care professionals, take messages, give information and non-clinical advice, and signpost callers as appropriate. Make appointments, liaising with the District Nursing Team members as appropriate – to ensure effective use of clinical time. Respond appropriately to enquiries from service users, NHS services, outside agencies - referring to other members of the team when necessary. Administer the General Domiciliary Care process for patients. Ensure all administrative processes following an RIP are undertaken – ensuring standard operating procedures are followed in a timely manner. Ensure adequate nursing supplies and stationery stocks are available for teams. Order medical equipment under guidance of team lead ensuring all new and disposed items are recorded appropriately. Use a variety of IT packages for various tasks including inputting patient and other performance data into information systems. Work across other sites as required. Support a range of meetings preparing agendas and taking notes/minutes. Collect patient and staff feedback, comments and complaints and forward onto Patient Experience Team as appropriate. Collect/distribute incoming mail/messages. Assist the District Nursing Team Lead with team monthly rota and uploading onto EMIS system. Provide information to patients regarding district nurse appointments and directing queries to the correct sources. Ensure records are maintained and accurate on EMIS or equivalent patient records systems. Produce, receive, archive and reactivate patient records, in accordance with the trusts retention and destruction policy. Liaise with colleagues across the Care Group and provide cover for their teams during periods of leave as necessary. Responsible for recording information as requested. Ensure a robust filing system for patient records. Report any security, work environment, or building maintenance/repair issues to appropriate personnel. Maintain good housekeeping standards and ensure a safe working environment for staff and patients. Demonstrate systems in place to new office colleagues during induction period. Act as a site first aider and fire warden. Arrange and book meetings with outside health professionals. Calculate annual leave entitlement for team members and keep a tracker of AL taken throughout the team. Person specification
Education and qualifications
3 GCSE grade C or above to include English or equivalent experience NVQ Level 3 in administration or equivalent qualification or relevant proven experience Experience
Experience of computer-based information systems in an office environment Ability and experience using Microsoft Office and Microsoft 365 Experience of minute taking Skills, ability and knowledge
Experience of working in an office environment Demonstrate accuracy and attention to detail when processing information Good written and oral communication skills Ability to work on own initiative and manage own workload on a daily basis Flexibility - demonstrate the ability to respond positively to change NHS experience Personal Qualities
Flexible approach Ability to show compassion and empathy Willingness to undertake personal learning and development Ability to travel to other bases The Behavioural Standards Framework Everybody’s responsibility in everything we do PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL. The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive. The trust operates a No Smoking Policy. Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert. Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020.
#J-18808-Ljbffr
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work'' University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability. Job overview
We have an exciting opportunity for a motivated Band 3 administrator to join our dedicated, friendly, caring and supportive Diabetes Specialist Team within the Integrated Community Care Group. The role is a 15-hour permanent position, based on the Furness General Hospital site, Barrow-in-Furness. Working days would be a Thursday and Friday with the expectation of providing alternative days as per service cover need. The role will include all general administrative tasks to support the Diabetes Specialist Team. You will be able to work as an effective team member, demonstrate effective communication skills both written and verbal and support the team in the delivery of patient-focused care. Previous appointment booking experience together with knowledge of the EMIS system is an advantage. Main duties of the job
JOB SUMMARY Provide a full administration & secretarial service to the Community Nursing Team. This involves IT work, note preparation, taking minutes, attending meetings, inputting patient data, preparing spreadsheets and audit information under guidance of the team lead, archiving patient notes, photocopying, scanning, designing and preparing templates/posters/information leaflets. Be the main point of contact for patients/relatives/carers and other health care professionals, take messages, give information and non-clinical advice, and signpost callers as appropriate. Make appointments, liaising with the District Nursing Team members as appropriate – to ensure effective use of clinical time. Respond appropriately to enquiries from service users, NHS services, outside agencies - referring to other members of the team when necessary. Administer the General Domiciliary Care process for patients. Ensure all administrative processes following an RIP are undertaken – ensuring standard operating procedures are followed in a timely manner. Ensure adequate nursing supplies and stationery stocks are available for teams. Order medical equipment under guidance of team lead ensuring all new and disposed items are recorded appropriately. Use a variety of IT packages for various tasks including inputting patient and other performance data into information systems. Work across other sites as required. Support a range of meetings preparing agendas and taking notes/minutes. Collect patient and staff feedback, comments and complaints and forward onto Patient Experience Team as appropriate. Collect/distribute incoming mail/messages. Assist the District Nursing Team Lead with team monthly rota and uploading onto EMIS system. Provide information to patients regarding district nurse appointments and directing queries to the correct sources. Ensure records are maintained and accurate on EMIS or equivalent patient records systems. Produce, receive, archive and reactivate patient records, in accordance with the trusts retention and destruction policy. Liaise with colleagues across the Care Group and provide cover for their teams during periods of leave as necessary. Responsible for recording information as requested. Ensure a robust filing system for patient records. Report any security, work environment, or building maintenance/repair issues to appropriate personnel. Maintain good housekeeping standards and ensure a safe working environment for staff and patients. Demonstrate systems in place to new office colleagues during induction period. Act as a site first aider and fire warden. Arrange and book meetings with outside health professionals. Calculate annual leave entitlement for team members and keep a tracker of AL taken throughout the team. Person specification
Education and qualifications
3 GCSE grade C or above to include English or equivalent experience NVQ Level 3 in administration or equivalent qualification or relevant proven experience Experience
Experience of computer-based information systems in an office environment Ability and experience using Microsoft Office and Microsoft 365 Experience of minute taking Skills, ability and knowledge
Experience of working in an office environment Demonstrate accuracy and attention to detail when processing information Good written and oral communication skills Ability to work on own initiative and manage own workload on a daily basis Flexibility - demonstrate the ability to respond positively to change NHS experience Personal Qualities
Flexible approach Ability to show compassion and empathy Willingness to undertake personal learning and development Ability to travel to other bases The Behavioural Standards Framework Everybody’s responsibility in everything we do PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL. The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive. The trust operates a No Smoking Policy. Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert. Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020.
#J-18808-Ljbffr
