Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job Overview
The main aim of this role is to support the Bladder & Bowel Team. As part of your role, you will be expected to work flexibly by supporting community services across the division when required. The aim of this plan is to ensure clinical service provision can remain both safe and efficient. There are options for staff to work hybrid, based on the clinical support requirements. To provide a comprehensive and high-quality administrative support service. The successful candidate is expected to deliver excellent customer care and have the ability to support with call handling whilst being empathetic and understanding to service users. Responsibilities
Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes. Organise the diaries and commitments of managers, including scheduling of meetings and conferences, and making catering and travel arrangements when necessary. Attend weekly meetings, take notes, and prepare agendas and other papers as required. Sort and prioritise mail for the team, dealing with all correspondence confidentially. Respond to all telephone, e-mail, and general enquiries ensuring that appropriate messages are emailed or actioned. Liaise with colleagues at all levels both within the team and across other agencies and organisations. Propose any necessary changes of local protocols necessary to aid service improvement. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment. Undertake delegated tasks and prepare reports including PowerPoint presentations for appropriate management. Supervise others, planning their workload and dealing with any issues. Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise. Provide cover for and undertake duties of absent colleagues as necessary. Undertake any other delegated duties as appropriate and commensurate with the post. Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled and meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme, you can indicate this in the personal information section of your online application form. Should you require a reasonable adjustment to our recruitment process, please email [email protected] to ensure that measures can be put in place to support you. We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications. The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Flexible working requests will be considered for all roles.
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The main aim of this role is to support the Bladder & Bowel Team. As part of your role, you will be expected to work flexibly by supporting community services across the division when required. The aim of this plan is to ensure clinical service provision can remain both safe and efficient. There are options for staff to work hybrid, based on the clinical support requirements. To provide a comprehensive and high-quality administrative support service. The successful candidate is expected to deliver excellent customer care and have the ability to support with call handling whilst being empathetic and understanding to service users. Responsibilities
Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes. Organise the diaries and commitments of managers, including scheduling of meetings and conferences, and making catering and travel arrangements when necessary. Attend weekly meetings, take notes, and prepare agendas and other papers as required. Sort and prioritise mail for the team, dealing with all correspondence confidentially. Respond to all telephone, e-mail, and general enquiries ensuring that appropriate messages are emailed or actioned. Liaise with colleagues at all levels both within the team and across other agencies and organisations. Propose any necessary changes of local protocols necessary to aid service improvement. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment. Undertake delegated tasks and prepare reports including PowerPoint presentations for appropriate management. Supervise others, planning their workload and dealing with any issues. Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise. Provide cover for and undertake duties of absent colleagues as necessary. Undertake any other delegated duties as appropriate and commensurate with the post. Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled and meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme, you can indicate this in the personal information section of your online application form. Should you require a reasonable adjustment to our recruitment process, please email [email protected] to ensure that measures can be put in place to support you. We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications. The Trust expects all post holders who require an enhanced DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Flexible working requests will be considered for all roles.
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