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West Midlands Trains, as part of the wider Abellio Group, operates as a joint venture - West Midlands Railway and London Northwestern Railway, delivering 1,300 safe and reliable services per day for more than 60 million passengers per year.
We are committed to developing our employees, with our Training and Development Centre being at the heart of this strategy.
Community Engagement Manager
Permanent Full-time Hybrid (base in Birmingham, with travel required across the West Midlands Trains network) We have a fantastic opportunity to join West Midlands Trains as our Community Engagement Manager. This role is critical to the delivery of our station adoption programme and community projects across our network. You'll work directly with our Community Strategy Manager, volunteers, and industry partners to support the development and delivery of projects that enhance our community strategy, including station enhancements, youth engagement, safety and wellbeing, and supporting our White Ribbon accreditation. You'll also manage our successful Customer and Communities Improvement Fund, judging applications and working collaboratively with community groups and internal colleagues to ensure projects are delivered on time and within budget. As part of the wider External Communications and Engagement Team, there will be opportunities to engage with external stakeholders and promote our community activity. You'll also manage our community social media accounts, ensuring maximum visibility of our work. If you're passionate about making a difference in local communities, enjoy working with people from all backgrounds, and know how to deliver projects effectively, you could be just the person we're looking for! Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out. As an inclusive employer, we welcome applications from all backgrounds and ensure no one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief, and sexual orientation. Applications will be considered from colleagues with 6 months of experience, after completion of their probationary period and a full check of absence and disciplinary records.
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Permanent Full-time Hybrid (base in Birmingham, with travel required across the West Midlands Trains network) We have a fantastic opportunity to join West Midlands Trains as our Community Engagement Manager. This role is critical to the delivery of our station adoption programme and community projects across our network. You'll work directly with our Community Strategy Manager, volunteers, and industry partners to support the development and delivery of projects that enhance our community strategy, including station enhancements, youth engagement, safety and wellbeing, and supporting our White Ribbon accreditation. You'll also manage our successful Customer and Communities Improvement Fund, judging applications and working collaboratively with community groups and internal colleagues to ensure projects are delivered on time and within budget. As part of the wider External Communications and Engagement Team, there will be opportunities to engage with external stakeholders and promote our community activity. You'll also manage our community social media accounts, ensuring maximum visibility of our work. If you're passionate about making a difference in local communities, enjoy working with people from all backgrounds, and know how to deliver projects effectively, you could be just the person we're looking for! Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out. As an inclusive employer, we welcome applications from all backgrounds and ensure no one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief, and sexual orientation. Applications will be considered from colleagues with 6 months of experience, after completion of their probationary period and a full check of absence and disciplinary records.
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