Community Fundraising Officer, Charity, Norwich c£23k + benefits

Community Fundraising Officer, Charity, up to c£23k + benefits Fantastic opportunity for an articulate and well organised customer service or community fundraising professional with excellent customer / supporter care skills to join this national charity. The role can be based out of London or East Anglia offices, though there is a significant opportunity for home working so candidates will need to only be accessible to one of these offices as required. Working within a hugely supportive team, you will report to the Community Fundraising Manager who leads a small team who will mentor you in your professional development. You will work closely with two other Community Fundraising Officers and office volunteers and other colleagues across the charity, but particularly the Head of Marketing and the Engagement Team to develop successful supporter recruitment campaigns. You also work with the Communications team to gain press coverage of supporter’s fundraising activities and achievements. The post-holder also works closely with the Fundraising Administrator to ensure the smooth coordination of fundraising enquiries and sign up processes. Your main responsibilities will include: Managing relationships with volunteer fundraisers, providing high quality support and stewardship to increase participant numbers and maximise amounts raised. Co-develop and deliver the charity’s portfolio of volunteer fundraising activities including the project management of specific activities, the development of bespoke events and the managing of relationships with external event providers. Develop excellent supporter journeys, fundraising resources and stewardship communications to maximise supporter numbers, retention and engagement. Develop multi-channel marketing communications, initiatives and content with the fundraising and marketing and communication teams to promote specific fundraising activities as well as “do it yourself fundraising”, in celebration and in memory fundraising. Use the charity’s CRM systems to accurately capture fundraiser information and relationships contributing to the development and implementation of fundraising processes. Monitor and report on return on investment and key performance indicators of income generation in line with projections. Follow sector best practice including abiding by the organisation’s policies regarding Data Protection, Vulnerable Supporters, Ethical Fundraising and Safeguarding. Always abide by charity and data protection laws, providing advice to volunteer fundraisers when necessary. Contribute to the development of fundraising strategy and budgeting. Represent the charity at relevant fundraising events as appropriate. Communicate proactively and effectively with team members to pass on all relevant leads, deliver excellent donor care and to maximise fundraising opportunities. Salary dependent upon experience up to c£23000 + benefits with home base accessible to either East Anglia or London offices. Would you like to know more? For more information e-mail us or call for an informal chat during the day or to request an out of hours conversation. Ref: MD00412a Landmark Faith Recruiting Solutions Ltd is acting as an Employment Business in relation to this vacancy. Landmark Faith Recruiting Solutions is an Equal Opportunities employer; we welcome applicants from all backgrounds.

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