THE COMPANY:
Our client is a specialist insurance company. They are looking to hire a Compliance Administrator on a 12 week (mat cover) contract. The role is able to be carried out remotely. THE RESPONSIBILITIES:
To assist the Compliance Manager in daily tasks, including, but not exclusive to: Call Monitoring Feedback of call reviews Identifying areas of improvement for call centre staff and scripts Deliver training updates on changes in processes or regulatory updates Keep compliance spreadsheets and the CRM up to date Refer major compliance breaches to Compliance managers Support the Compliance team with managing customer complaints EXPERIENCE REQUIRED: An individual who has the knowledge and experience (minimum 3 years) in a similar role Similar dealings within an FCA regulated firm Key attention to detail The ability to work well as an individual and as part of a team For further information please contact Duncan Jeffery
#J-18808-Ljbffr
Our client is a specialist insurance company. They are looking to hire a Compliance Administrator on a 12 week (mat cover) contract. The role is able to be carried out remotely. THE RESPONSIBILITIES:
To assist the Compliance Manager in daily tasks, including, but not exclusive to: Call Monitoring Feedback of call reviews Identifying areas of improvement for call centre staff and scripts Deliver training updates on changes in processes or regulatory updates Keep compliance spreadsheets and the CRM up to date Refer major compliance breaches to Compliance managers Support the Compliance team with managing customer complaints EXPERIENCE REQUIRED: An individual who has the knowledge and experience (minimum 3 years) in a similar role Similar dealings within an FCA regulated firm Key attention to detail The ability to work well as an individual and as part of a team For further information please contact Duncan Jeffery
#J-18808-Ljbffr
