Compliance Officer

Compliance Officer for the Lender Services Practice Group Full Time/ Permanent Supporting development and delivery of the compliance and regulatory function of the Lender Services Practice Group based in Newcastle, with travel as required to Aberdeen and Glasgow. ROLE OF DEPARTMENT To develop and maintain governance, risk and compliance solutions for the Lender Services Practice Group. JOB PURPOSE Delivery of Compliance Team activity as part of the Lender Services Practice Group. KEY RESPONSIBILITIES Ensuring compliance with the necessary Financial Conduct Authority requirements, with particular emphasis on the Consumer Duty, the Mortgage Conduct of Business Rules and the Consumer Credit Sourcebook as applicable to the Lender Services Practice Group (LSPG) and the “conduct risk” approach to compliance. Support compliance with the necessary Solicitors Regulation Authority (England & Wales) and Law Society of Scotland (Scotland) requirements. Support development and delivery of a strategy for the Compliance Team. Understanding and delivery of key performance metrics and managing targets within the team to ensure governance, risk and compliance targets are met. Familiarisation with all client service level agreements in place and complete an assessment of business performance against those measures. Ensuring all LSPG policies and procedures are adhered to by all LSPG team members. Work with LSPG managers to consider improvements to processes to streamline services and co-ordinating the implementation of same. Support the Training & Competence Officer with design and delivery of regulatory training for LSPG staff members. Be aware of legal and regulatory changes as relevant to LSPG services and work with Risk & Compliance Director and the Compliance Manager to consider policy and procedure changes. SKILLS AND EXPERIENCE Essential Understanding of the FCA compliance regime. Experience within the financial services sector. Desirable Previous experience of working with corporate or financial services clients. Experience of working within law firms or other professional services firms. KNOWLEDGE Essential Knowledge of the FCA regulatory regime. Understanding of the role of service providers to the financial services sector. Familiarity with Microsoft office packages and previous experience of working within a bespoke case management system. Desirable Understanding of the regulated mortgage market from a governance, risk and compliance perspective. Ability to consider regulatory change and practical application. Problem solving skills.

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