is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world. A World of Rewards: Hourly rate:
£13.29/hour plus Tips and Porterage A global travel program for team members Uniforms Meals whilst on duty To be part of a fabulous team The hotel, located in the heart of Westminster, features 256 beautifully appointed bedrooms and outlets that offer exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of: The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub The Hedgerow, the hotel’s first cocktail bar, inspired by the beauty of the traditional British countryside The Pem, a glamourous and elegant restaurant showcasing classic British cuisine using modern techniques The Orchard, for afternoon teas and lighter meals The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service. Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James. What will I be doing? A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. Serve as a key point of contact for Guests and efficiently respond to Guest enquiries Provide information, advice and booking services for a wide variety of Guest enquiries Deliver and safely store Guest luggage Stay current with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the lobby and front door areas Project a professional manner with an emphasis on hospitality and Guest service Maintain a clean, healthy, and safe working area What are we looking for? Positive attitude and good communication skills Commitment to delivering a high level of customer service Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area Travel: St James Park Tube Station
– District & Circle Line – across the road Westminster Tube Station
– Jubilee Line (4 Mins Walk) Victoria Station
(8 Mins Walk) Waterloo Station
(10 Mins Walk) Schedule
Full-time Brand:
Conrad Hotels & Resorts Job:
Guest Services, Operations, and Front Office
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