Consultant Secretary / Deputy Administration Lead - Cardiac
University Hospitals Dorset NHS Foundation Trust
Are you a very reliable, hardworking, strong person who has high standards and likes to do an excellent job? And are you known for always going the extra mile? The successful post holder will join another as Band 4 Consultant secretary and together will support a consultant in a busy office along with being deputy admin lead in the admin manager's absence. You will be expected to work closely with the allocated Cardiologists and support all associated administrative aspects. Flexibility will be essential to this role with the expectation of cross cover for colleagues according to demand and service requirements e.g. during leave. The successful applicant will have at least RSA III typing or equivalent. We are looking for a motivated individual, who thrives under pressure ideally with previous NHS Consultant secretarial experience. Medical terminology and excellent general secretarial and organisational skills are key. A team player is a vital ingredient in this role with a flexible attitude to work. Main duties of the job
To provide full comprehensive secretarial service to the Consultants in Cardiology Typing of letters using audio typing / digital dictation Responsible for the line management of a team of medical secretaries/administration staff Organise meetings, type and distribute minutes. Job responsibilities
Typing clinic/additional letters to GPs, patients, and other Allied Health Professionals. Provide a fast, accurate audio typing service using the Trust electronic systems. Covering other secretaries during periods of absence. Clinic Preparation Process referrals and booking appointments. Manage Consultant emails/diaries and action where appropriate. Undertake any administrative tasks required by Admin Manager. Relieve the Consultant of administrative tasks not pertaining to clinical work wherever possible. Organize meetings and take minutes. Provide line management support of a team of medical secretaries/administration staff, delivering a high-quality service in admin manager's absence. Manage telephone enquiries and take appropriate action. Deputize for Admin manager on occasion of leave or sickness. Person Specification
Qualifications
RSA level III or equivalent touch typing/computer skills GCSE in English and Maths or equivalent Medical terminology qualification Experience
Experience working as an NHS medical secretary Significant administration and clerical experience Demonstrable experience of managing a team of staff to deliver excellent customer service. NHS hospital experience Technical Skills and Competencies
Accurate spelling and grammar Audio and Digital typing Minute taking skills. Competent in using Microsoft Office Software particularly Word, Outlook, Excel. Excellent communication skills in person, via telephone and written Knowledge
Understanding of secretarial procedures Knowledge of medical terminology Knowledge of software programmes including Microsoft Office Understanding of National 18 week rules and targets Knowledge of waiting list targets, systems and procedures Other
Able to organise own and team workload, managing competing demands on your time Adaptable to meet any deadlines, i.e. consultant daily commitments, consultant correspondence and management of appointments Ability to work as part of a busy team and also using own initiative. Ability to deal with emotionally stressful situations and resolve confrontational issues both face to face and via telephone. Ability to prioritise own and others workload appropriately and work to deadlines. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
University Hospitals Dorset NHS Foundation Trust
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University Hospitals Dorset NHS Foundation Trust
Are you a very reliable, hardworking, strong person who has high standards and likes to do an excellent job? And are you known for always going the extra mile? The successful post holder will join another as Band 4 Consultant secretary and together will support a consultant in a busy office along with being deputy admin lead in the admin manager's absence. You will be expected to work closely with the allocated Cardiologists and support all associated administrative aspects. Flexibility will be essential to this role with the expectation of cross cover for colleagues according to demand and service requirements e.g. during leave. The successful applicant will have at least RSA III typing or equivalent. We are looking for a motivated individual, who thrives under pressure ideally with previous NHS Consultant secretarial experience. Medical terminology and excellent general secretarial and organisational skills are key. A team player is a vital ingredient in this role with a flexible attitude to work. Main duties of the job
To provide full comprehensive secretarial service to the Consultants in Cardiology Typing of letters using audio typing / digital dictation Responsible for the line management of a team of medical secretaries/administration staff Organise meetings, type and distribute minutes. Job responsibilities
Typing clinic/additional letters to GPs, patients, and other Allied Health Professionals. Provide a fast, accurate audio typing service using the Trust electronic systems. Covering other secretaries during periods of absence. Clinic Preparation Process referrals and booking appointments. Manage Consultant emails/diaries and action where appropriate. Undertake any administrative tasks required by Admin Manager. Relieve the Consultant of administrative tasks not pertaining to clinical work wherever possible. Organize meetings and take minutes. Provide line management support of a team of medical secretaries/administration staff, delivering a high-quality service in admin manager's absence. Manage telephone enquiries and take appropriate action. Deputize for Admin manager on occasion of leave or sickness. Person Specification
Qualifications
RSA level III or equivalent touch typing/computer skills GCSE in English and Maths or equivalent Medical terminology qualification Experience
Experience working as an NHS medical secretary Significant administration and clerical experience Demonstrable experience of managing a team of staff to deliver excellent customer service. NHS hospital experience Technical Skills and Competencies
Accurate spelling and grammar Audio and Digital typing Minute taking skills. Competent in using Microsoft Office Software particularly Word, Outlook, Excel. Excellent communication skills in person, via telephone and written Knowledge
Understanding of secretarial procedures Knowledge of medical terminology Knowledge of software programmes including Microsoft Office Understanding of National 18 week rules and targets Knowledge of waiting list targets, systems and procedures Other
Able to organise own and team workload, managing competing demands on your time Adaptable to meet any deadlines, i.e. consultant daily commitments, consultant correspondence and management of appointments Ability to work as part of a busy team and also using own initiative. Ability to deal with emotionally stressful situations and resolve confrontational issues both face to face and via telephone. Ability to prioritise own and others workload appropriately and work to deadlines. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
University Hospitals Dorset NHS Foundation Trust
#J-18808-Ljbffr
