Contact Centre Claims Advisor

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Full time
Location: York
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Job offered by: Michael Page
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Michael Page are delighted to be partnering with a reputable Non for Profit Business in York to recruit for Contact Centre Claims Advisors to start in February.

This would be an excellent opportunity for an experienced Customer Service Professional looking for that next step in their career or someone that is looking to join a business that will provide an excellent training programme.

Client Details

Michael Page are delighted to be partnering with a reputable Non for Profit Business in York to recruit for Contact Centre Claims Advisors to start in February.

This would be an excellent opportunity for an experienced Customer Service Professional looking for that next step in their career or someone that is looking to join a business that will provide an excellent training programme.

Description

As a Contact Centre Claims Advisor you will be handling incoming and outgoing phone calls from members assisting with a variety of enquiries.

The position will be varied and will be supporting with taking details of claims and processing from start to finish ensuring the highest level of service is provided at all times.

You will be booking doctors appointments and handling a range of queries in relation to the products the member has with the business.

The role will be very fast paced whilst making sure each call is provided the best care and each query is resolved promptly and efficiently.

Profile

Ideally some previous Contact Centre experience; however, the business could be open to candidates that have come from a background of working within the care industry alongside retail and hospitality. Confident telephone manner with excellent communication skills. An empathetic and caring nature. A good problem solver. High level of resilience. Excellent listening skills. A good team player.

Job Offer

Salary of £23,400+ Reputable business within the non-profit sector Excellent training programme Structured career path and development Central York Free parking Good public transport links Fantastic benefits Hybrid working Free gym on-site Discounts at all the major retailers such as supermarkets and dining out Generous holiday allowance No shifts or weekends Monday-Friday 9am-5pm Great team and environment Superb offices and facilities Immediate interview.

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