We are seeking an experienced Continuous Improvement Analyst to drive process improvements and identify efficiency opportunities. In this role, you will maintain a master repository of all Net Zero processes, provide insights into operational efficiencies, and support the development and implementation of new processes.
This is a hybrid working role with occasional travel to our office/s, most likely Windsor or Leicester. The team define, validate, and analyse Management Information (MI) & Key Performance Indicators (KPIs) across our commercial partnerships. They benchmark against external industry standards and best practice, to hold the operation to account against targets and service-level agreements (SLAs). This enables them to prioritise Continuous / Business Improvement activity and ultimately
drive operational performance improvements for the benefit of customers , colleagues, and commercial outcomes. Key responsibilities will include: Organising, updating, and maintaining the central process document repository.
Ensuring all processes documentation is accurate, accessible, and up to date.
Implementation of a system for the regular review and approval of processes.
Identifying opportunities for process enhancements and optimisation across departments.
Analysing of existing workflows to reduce redundancy and improve efficiency.
Lead small-scale process improvement projects from initiation to execution.
Development and implementation of solutions aimed at enhancing operational efficiencies and productivity as part of continuous improvement initiatives.
Work closely with cross-functional teams to gather feedback on existing processes.
Facilitation of training sessions and workshops to educate staff on new processes and improvements.
Serving as a key point of contact for process-related inquiries and support.
Development of key performance indicators (KPIs) to measure the effectiveness of processes.
Preparation of regular reports on process performance and improvement initiatives.
Here's what we're looking for: Proven experience as a process analyst or in a similar role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in process mapping tools and document management systems including experience with Microsoft Visio.
Familiarity with project management or business analyst methodologies is a plus.
Ability to positively challenge other stakeholders where appropriate to ensure the best outcome for the business is delivered.
Ability to operate in an autonomous environment
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This is a hybrid working role with occasional travel to our office/s, most likely Windsor or Leicester. The team define, validate, and analyse Management Information (MI) & Key Performance Indicators (KPIs) across our commercial partnerships. They benchmark against external industry standards and best practice, to hold the operation to account against targets and service-level agreements (SLAs). This enables them to prioritise Continuous / Business Improvement activity and ultimately
drive operational performance improvements for the benefit of customers , colleagues, and commercial outcomes. Key responsibilities will include: Organising, updating, and maintaining the central process document repository.
Ensuring all processes documentation is accurate, accessible, and up to date.
Implementation of a system for the regular review and approval of processes.
Identifying opportunities for process enhancements and optimisation across departments.
Analysing of existing workflows to reduce redundancy and improve efficiency.
Lead small-scale process improvement projects from initiation to execution.
Development and implementation of solutions aimed at enhancing operational efficiencies and productivity as part of continuous improvement initiatives.
Work closely with cross-functional teams to gather feedback on existing processes.
Facilitation of training sessions and workshops to educate staff on new processes and improvements.
Serving as a key point of contact for process-related inquiries and support.
Development of key performance indicators (KPIs) to measure the effectiveness of processes.
Preparation of regular reports on process performance and improvement initiatives.
Here's what we're looking for: Proven experience as a process analyst or in a similar role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in process mapping tools and document management systems including experience with Microsoft Visio.
Familiarity with project management or business analyst methodologies is a plus.
Ability to positively challenge other stakeholders where appropriate to ensure the best outcome for the business is delivered.
Ability to operate in an autonomous environment
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