The LEGO Group Continuous Improvement Manager (m/w/d) in Slough, United Kingdom
Continuous Improvement Manager (m/w/d)
Location:
Slough, United Kingdom
Job ID:
0000021275
Category:
General Management
Job Description:
Are you ready to bring your passion for continuous improvement to the LEGO Group?
Join us for an exciting opportunity to work with our dynamic Consumer and Shopper Engagement (CSE) team in Slough, where you'll implement impactful changes that truly make a difference!
No relocation assistance is offered for this position.
Core Responsibilities:
Working collaboratively with our Senior Manager, Continuous Improvement to implement the global strategy into local areas.
Delivering data-driven and measurable productivity improvements, cost savings, and results by leading large-scale continuous improvement projects and incremental initiatives for CSE.
Supporting the definition of global processes and standards, process mapping initiatives, and developing a process improvement roadmap across the global CSE department.
Balancing a deep knowledge and expertise of departmental processes, ways of working, systems, and user needs with clear-sighted analysis of improvement opportunities.
Championing excellence, simplicity, and high standards in both internal and external processes used by our internal CSE employees and self-served by our LEGO customers.
Project management and leadership of in-the-moment continuous improvement opportunities as well as larger, longer-term opportunities.
Building excellent, supportive working relationships with colleagues across many LEGO teams.
Coaching and project managing continuous improvement champions and ambassadors throughout the CSE department.
Do you have what it takes?
Proven experience as a manager in Continuous Improvement.
Broad experience of working with a range of continuous improvement and process methodologies at scale (e.g., Agile, Scrum, Lean).
Confidence in working with and learning new systems and data programs.
Analytical skill to report and quantify continuous improvement opportunities and successes.
Strong collaboration and communication skills.
Highly proactive and independent in identifying opportunities for improvement and taking action to see them realized.
Knowledge of/Experience within a contact centre environment is beneficial but not essential.
What’s in it for you?
Family Care Leave:
Enhanced paid leave options.
Insurances:
Life and disability insurance coverage.
Wellbeing:
Resources and benefits for physical and mental wellbeing.
Colleague Discount:
Generous discount from day 1.
Bonus:
Rewarded through a bonus scheme when goals are reached.
Workplace:
Hybrid work policy with an average of 3 days per week in the office.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team. Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
#J-18808-Ljbffr
Location:
Slough, United Kingdom
Job ID:
0000021275
Category:
General Management
Job Description:
Are you ready to bring your passion for continuous improvement to the LEGO Group?
Join us for an exciting opportunity to work with our dynamic Consumer and Shopper Engagement (CSE) team in Slough, where you'll implement impactful changes that truly make a difference!
No relocation assistance is offered for this position.
Core Responsibilities:
Working collaboratively with our Senior Manager, Continuous Improvement to implement the global strategy into local areas.
Delivering data-driven and measurable productivity improvements, cost savings, and results by leading large-scale continuous improvement projects and incremental initiatives for CSE.
Supporting the definition of global processes and standards, process mapping initiatives, and developing a process improvement roadmap across the global CSE department.
Balancing a deep knowledge and expertise of departmental processes, ways of working, systems, and user needs with clear-sighted analysis of improvement opportunities.
Championing excellence, simplicity, and high standards in both internal and external processes used by our internal CSE employees and self-served by our LEGO customers.
Project management and leadership of in-the-moment continuous improvement opportunities as well as larger, longer-term opportunities.
Building excellent, supportive working relationships with colleagues across many LEGO teams.
Coaching and project managing continuous improvement champions and ambassadors throughout the CSE department.
Do you have what it takes?
Proven experience as a manager in Continuous Improvement.
Broad experience of working with a range of continuous improvement and process methodologies at scale (e.g., Agile, Scrum, Lean).
Confidence in working with and learning new systems and data programs.
Analytical skill to report and quantify continuous improvement opportunities and successes.
Strong collaboration and communication skills.
Highly proactive and independent in identifying opportunities for improvement and taking action to see them realized.
Knowledge of/Experience within a contact centre environment is beneficial but not essential.
What’s in it for you?
Family Care Leave:
Enhanced paid leave options.
Insurances:
Life and disability insurance coverage.
Wellbeing:
Resources and benefits for physical and mental wellbeing.
Colleague Discount:
Generous discount from day 1.
Bonus:
Rewarded through a bonus scheme when goals are reached.
Workplace:
Hybrid work policy with an average of 3 days per week in the office.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team. Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
#J-18808-Ljbffr
