Contract Delivery Manager
At Sureserve, excellence is not just an expectation; it's our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. We're currently seeking a Contract Delivery Manager who shares our commitment to quality, service, and environmental improvement. Role overview:
The Contract Delivery Manager will serve as the primary point of contact for clients and subcontractors, and will oversee the successful delivery of contracts and projects while maintaining high standards of health and safety, quality, and client satisfaction. In this dynamic role, you will work collaboratively with key stakeholders and lead your team to ensure projects are delivered on time, within budget, and to the required quality standards. Duties & responsibilities: Work closely with the Operations Manager, Project Manager and their teams. Ensure compliance of H&S standards on your contracts and projects. Regularly visit contracts to ensure all subcontractors and projects are operating within the parameters set out by the Client. Attend weekly contract/project meetings, ensuring they are effective and at the required intervals. Work in conjunction with the Operations Manager and SHEQ Manager to ensure H&S compliance. Monitor and progress outstanding complaints in conjunction with the operational delivery team. Monitor progress of site/contracts works ensuring key dates are met. Ensure the project teams manage materials efficiently, in conjunction with the procurement team. Comply with the requirements set out in the relevant Sureserve policies. Performance management of your team. Be innovative through all aspects of your role to benefit the business. Carry out post install and quality inspections. Trend analysis reporting to help coach and implement change for field-based workforce. Ability to work on own initiative as well as part of collective operational delivery team. Skills and experience: Exceptional communication and commercial awareness skills at all levels. Experience in Retrofit essential. Strong motivational skills with the ability to motivate your teams to deliver. Ability to identify potential pitfalls and implement recovery plans. Ability to use technology to programme works, provide reports and accurate record keeping. Proficient in Microsoft and Asta programme packages (desirable). Self-driven and results orientated. Clear focus on customer service and health and safety management. A desire to help address fuel poverty and reduce carbon emissions. Qualifications: SSSTS/SMSTS (essential) IOSH (desirable) Trade qualified (desirable) System design/Manufacturer qualification (desirable) What We Offer: Negotiable salary in the region of £50,000 to £60,000 per annum. Company car allowance at 10% of basic salary and mileage. Company pension. Life assurance. 32 days annual leave (Inc. statutory holidays and Christmas/New Year Closure). Employee assistance programme with 24 hours telephone and online access. Generous recommend a friend scheme. Sureserve Group Legends scheme, with a reward for the ultimate legend. Employee engagement events to bring together colleagues and families. Enhanced family benefits. At Sureserve, we're deeply invested in fostering a culture of diversity, equality, and inclusion. We believe in nurturing talent at every level, providing a supportive environment where every team member can thrive. Eligibility to work in the UK is required, and candidates may undergo background checks before starting employment. Don't miss out on this opportunity to be part of a company that is making a real difference in the UK. Apply today to take the next step in your career with Sureserve.
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At Sureserve, excellence is not just an expectation; it's our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. We're currently seeking a Contract Delivery Manager who shares our commitment to quality, service, and environmental improvement. Role overview:
The Contract Delivery Manager will serve as the primary point of contact for clients and subcontractors, and will oversee the successful delivery of contracts and projects while maintaining high standards of health and safety, quality, and client satisfaction. In this dynamic role, you will work collaboratively with key stakeholders and lead your team to ensure projects are delivered on time, within budget, and to the required quality standards. Duties & responsibilities: Work closely with the Operations Manager, Project Manager and their teams. Ensure compliance of H&S standards on your contracts and projects. Regularly visit contracts to ensure all subcontractors and projects are operating within the parameters set out by the Client. Attend weekly contract/project meetings, ensuring they are effective and at the required intervals. Work in conjunction with the Operations Manager and SHEQ Manager to ensure H&S compliance. Monitor and progress outstanding complaints in conjunction with the operational delivery team. Monitor progress of site/contracts works ensuring key dates are met. Ensure the project teams manage materials efficiently, in conjunction with the procurement team. Comply with the requirements set out in the relevant Sureserve policies. Performance management of your team. Be innovative through all aspects of your role to benefit the business. Carry out post install and quality inspections. Trend analysis reporting to help coach and implement change for field-based workforce. Ability to work on own initiative as well as part of collective operational delivery team. Skills and experience: Exceptional communication and commercial awareness skills at all levels. Experience in Retrofit essential. Strong motivational skills with the ability to motivate your teams to deliver. Ability to identify potential pitfalls and implement recovery plans. Ability to use technology to programme works, provide reports and accurate record keeping. Proficient in Microsoft and Asta programme packages (desirable). Self-driven and results orientated. Clear focus on customer service and health and safety management. A desire to help address fuel poverty and reduce carbon emissions. Qualifications: SSSTS/SMSTS (essential) IOSH (desirable) Trade qualified (desirable) System design/Manufacturer qualification (desirable) What We Offer: Negotiable salary in the region of £50,000 to £60,000 per annum. Company car allowance at 10% of basic salary and mileage. Company pension. Life assurance. 32 days annual leave (Inc. statutory holidays and Christmas/New Year Closure). Employee assistance programme with 24 hours telephone and online access. Generous recommend a friend scheme. Sureserve Group Legends scheme, with a reward for the ultimate legend. Employee engagement events to bring together colleagues and families. Enhanced family benefits. At Sureserve, we're deeply invested in fostering a culture of diversity, equality, and inclusion. We believe in nurturing talent at every level, providing a supportive environment where every team member can thrive. Eligibility to work in the UK is required, and candidates may undergo background checks before starting employment. Don't miss out on this opportunity to be part of a company that is making a real difference in the UK. Apply today to take the next step in your career with Sureserve.
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