Contract Support Officer Pay Rate:
£12.25 per hour Shift Pattern:
Days, Nights, and Weekends Location:
Paradise Estate, Birmingham Role Requirements:
Door Supervisor SIA licence and UK Driving licence Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Job Objectives: To provide the security measures necessary for the safeguarding of the property and people within the Paradise Development. To protect the premises from possible unauthorised entry by use of force or illegal instruments. To ensure effective security of the assigned patrol locations against damage by fire, water, theft, or vandalism. To detect those responsible for losses or malicious damage to the client's property. To ensure that all persons wishing to enter the premises are fully identified. To ensure that all reasonable instructions the client issues are acknowledged. To provide a robust and efficient emergency response system to any emergency within the Paradise development. Security Officer Duties: To offer advice and assistance to staff and visitors. Protect the premises, property, and personnel from theft, damage, and violence. Patrol the site and buildings to prevent fire, flood, theft, and damage. Search premises and people as instructed. Provide access to cleaners and maintenance staff as instructed. Provide staff to assist in support of programmes, corporate events, and functions. Check and validate all staff, visitors, and contractors passes. Issue and log keys; ensure their security and safe return after use. Operate, monitor, and respond to installed security and safety systems including CCTV, access control, intruder, and fire alarms. Maintain a log of occurrences. Produce incident reports. Direct and assist visitors. Lock and unlock offices as necessary. Check firefighting equipment. Monitor and oversee the effective performance of security equipment. Comply with and operate site security instructions and policies. Comply with and operate site emergency and Health & Safety procedures. Must Haves: Valid SIA licence. UK Drivers licence. Proven work experience as a Security Officer (minimum 1 year). Excellent customer service and communication skills. High level of self-presentation. IT literate- Ability to operate detecting systems and emergency equipment. Quick thinking and problem-solving skills. A positive attitude to dealing with people and taking on challenges. Who We Are: Ward Security provides security services solutions to a range of UK businesses. With over 1500+ of our amazing people operating nationally, we aim to retain and attract the very best talent. Why Work For Us? Well apart from joining our friendly team, we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension, and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning, and development programmes for a career path. To support the wellbeing of our people, we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognized in our Diversity Champion & International Inclusion Awards. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants.
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