Are you a proactive and results-driven professional with a passion for Property Services and Contractor Management? We're looking for a Contracts Manager to join our dynamic team and play a pivotal role in ensuring that our customers' homes are maintained to the highest standard.
As a Contracts Manager, you'll lead a dedicated Property Services Contract team, managing a framework of contractors to deliver efficient repairs and maintenance across your designated area. You'll ensure all processes comply with financial regulations, statutory requirements, and company policies while fostering great relationships with contractors and teams alike. Oversee maintenance, servicing, and responsive repairs to ensure contractors meet their contractual obligations.
Key Responsibilities:
Conduct audits to verify that contractors meet quality, safety, and legislative standards, including compliance with CDM regulations. Build strong relationships across teams and with contractors to deliver exceptional customer experiences and uphold our Code of Conduct. Contribute to the development of policies and initiatives, ensuring best practices and alignment with housing and legal standards.
Why Join LiveWest?
We're committed to creating a supportive and inclusive workplace where everyone can thrive. With opportunities for professional growth and a chance to make a real difference in our communities, this role is perfect for someone ready to take their career to the next level.
This role is being offered on a permanent, full-time basis and can be based in our Tolvaddon or Exeter office. A hybrid working style is an option.
Minimum Requirements:
Proven experience managing third-party service providers, particularly in repairs and maintenance for domestic properties. Strong commercial awareness and negotiation skills to deliver best value for money. Track record of providing consistent, customer-focused service through external suppliers. In-depth knowledge of Health & Safety and CDM legislation, with experience in repairs and asset management systems. Excellent analytical and performance management skills, ensuring continuous improvement. Strong interpersonal and relationship-building abilities with internal and external stakeholders. Flexible, results-driven, and resilient, with a commitment to personal development and delivering high standards under pressure. Relevant experience leading teams in a construction-related field, supported by a good general education. Health & Safety certification (SMSTS, IOSH, NEBOSH, or equivalent). Desirable qualifications include: Level 4/5 in construction (HNC/HND), management (ILM/CIH), or housing/asset management (CIH Level 3). Full, valid UK driving licence.
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
Benefits:
Defined Contribution pension scheme - employer contribution of 6% - 9%. Death in Service benefit (3 x salary). 26 days annual leave plus bank holidays with service-related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. Family Friendly policies. Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). Employee Assistance Programme. Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs. Cycle to Work scheme. Car Benefit scheme. Learning and Development including coaching and professional qualification support. Volunteering days.
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As a Contracts Manager, you'll lead a dedicated Property Services Contract team, managing a framework of contractors to deliver efficient repairs and maintenance across your designated area. You'll ensure all processes comply with financial regulations, statutory requirements, and company policies while fostering great relationships with contractors and teams alike. Oversee maintenance, servicing, and responsive repairs to ensure contractors meet their contractual obligations.
Key Responsibilities:
Conduct audits to verify that contractors meet quality, safety, and legislative standards, including compliance with CDM regulations. Build strong relationships across teams and with contractors to deliver exceptional customer experiences and uphold our Code of Conduct. Contribute to the development of policies and initiatives, ensuring best practices and alignment with housing and legal standards.
Why Join LiveWest?
We're committed to creating a supportive and inclusive workplace where everyone can thrive. With opportunities for professional growth and a chance to make a real difference in our communities, this role is perfect for someone ready to take their career to the next level.
This role is being offered on a permanent, full-time basis and can be based in our Tolvaddon or Exeter office. A hybrid working style is an option.
Minimum Requirements:
Proven experience managing third-party service providers, particularly in repairs and maintenance for domestic properties. Strong commercial awareness and negotiation skills to deliver best value for money. Track record of providing consistent, customer-focused service through external suppliers. In-depth knowledge of Health & Safety and CDM legislation, with experience in repairs and asset management systems. Excellent analytical and performance management skills, ensuring continuous improvement. Strong interpersonal and relationship-building abilities with internal and external stakeholders. Flexible, results-driven, and resilient, with a commitment to personal development and delivering high standards under pressure. Relevant experience leading teams in a construction-related field, supported by a good general education. Health & Safety certification (SMSTS, IOSH, NEBOSH, or equivalent). Desirable qualifications include: Level 4/5 in construction (HNC/HND), management (ILM/CIH), or housing/asset management (CIH Level 3). Full, valid UK driving licence.
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.
Benefits:
Defined Contribution pension scheme - employer contribution of 6% - 9%. Death in Service benefit (3 x salary). 26 days annual leave plus bank holidays with service-related increase to your entitlement up to 30 days plus an option to purchase extra annual leave. Family Friendly policies. Health Cash Plan including dental and optical cover (worth up to £1,100 per annum). Employee Assistance Programme. Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs. Cycle to Work scheme. Car Benefit scheme. Learning and Development including coaching and professional qualification support. Volunteering days.
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