Salary up to £70,000 per annum plus strong benefits package and excellent career progression opportunities/support.
Benefits include:
Our double match pension - where we'll double match your contribution up to a company contribution of 10%, 36 days paid holidays, Share Schemes, Holiday purchase and much more.
Location:
Prenton
Permanent / Full Time
Help us create a better future, quicker.
The Control Room manages the Distribution Network for 1.4 million customers across the SPM licence for Merseyside, Cheshire and North Wales. It is responsible for both Planned and Fault work and delivering excellent Customer Service.
The role of Control Engineer is shift based, located in Prenton and sits within Customer Service - reporting to the Senior Control Engineer.
Responsibilities:
Control and operation of the ScottishPower electrical networks under normal, outage and fault situations. Management of safety, system integrity, customer service and co-ordination of system access while ensuring compliance with ScottishPower Licence. Facilitate change necessary within Customer Services Delivery as the distribution network transitions to Net Zero. Work with new and existing generation partners to utilise flexibility service arrangements and Distribution Restart Zone partnerships. Review and investigate system performance following major incidents and faults. Provide advice and support on technical matters relating to the network. Approve and control all outage and network access requests ensuring risk to network and system security is minimised. Co-ordinate outage planning and liaise with internal/external third parties for all network activities. Manage customer service proactively and reactively to meet all customer service KPI's. Participate in business and organisational change to maintain and/or improve performance, productivity and service standards. Implement Contingency & Emergency Plans, escalate significant incidents throughout the business as required. Complete all associated statutory reports and paperwork for Network incidents. Monitor CML outage requests to minimise effect on system and targets. Support the provision of operational data to ensure operational IT systems are accurate. Improve/develop and introduce new processes, procedures and initiatives. Take ownership in objectives to improve safety and customer service culture across the shift team and operations business.
What you'll bring: Strong attention to detail and ability to work under pressure. Ability to form strong working relationships across all business areas and at all levels. A proven aptitude for using and developing new IT solutions. Ability to co-ordinate a broad range of complex tasks and devise solutions. Working knowledge of key Energy Networks policies, procedures and practices. Ability to define and document new processes for key strategic changes within the Control Room. Working knowledge of health, safety and environmental legislation. Developed negotiation, communication, influencing and people management skills. Effective decision maker not inhibited by consultation with others when necessary.
Minimum Criteria: HNC with relevant experience or Degree in Electrical or Mechanical Engineering. Previous Control Room knowledge/experience. Detailed distribution and/or network knowledge. Operational experience. PowerOn/SCADA experience (advantageous).
What's in it for you: As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits including: 36 days annual leave. Holiday Purchase. Share Schemes. Healthcare benefit options. Life Assurance (4x salary). Access to financial wellbeing support. Plus shopping, leisure, restaurant and gym discounts.
Why SP Energy Networks: SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies. We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities or long term conditions. #J-18808-Ljbffr