Corporate Business Development & Parts Executive - based in Farnborough (UK)
International Permanent Full-time rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in ten countries with over 400 employees. Your Tasks
rpc UK is looking for a high-performing Corporate Business Development & Parts Executive to support a premium vehicle manufacturer within their Aftersales Department. The candidate must be a pro-active professional with experience coordinating numerous projects whilst keeping to tight deadlines and providing a first-class and focused approach in a fast-paced and diverse role. The Role: Responsibilities include reporting, identifying and communicating data insights and Executive Summaries, incorporating projects and tasks to support the Corporate Business Development Manager in delivering class-leading programmes and initiatives, as well as dedicated support for Leasing Companies and general Corporate customers with the aim of retaining their Aftersales requirements within the Retailer Network. The role also provides reporting and project support for the Manager, Parts, Accessories & Bodyshop Development. You will be involved with a number of exciting new and ongoing projects, maintaining momentum and engagement of all stakeholders, tracking actions and coordinating participation from the wider Aftersales team. Keeping to deadlines, maintaining communication throughout the projects, and highlighting issues and potential solutions promptly to stakeholders is essential. Another essential part of this role is to manage daily, weekly and monthly reporting for Corporate Business Development, ensuring that all reporting is kept up to date, that all data feeds come in a timely fashion to ensure availability to your stakeholders to support their customer-facing meetings. Experience in establishing and maintaining relationships with internal, external, and network-wide stakeholders and providing important Executive summaries and reports to Senior Management is crucial for the Corporate Business Development Executive. Knowledge of the Corporate Leasing industry sector in relation to Aftersales would be beneficial. The Corporate Business Development & Parts Executive deliverables: Support for the Corporate Business Development Manager Mailbox Management Downtime Management Report Corporate & Parts Administrative Support Retrieval & Collation of Leasing Company Vehicle Data Event Support Corporate Service Bookings Report Year on Year Spend Report Leakage Report Corporate Parts Rebate Report Maintaining Report Procedures Marketing Projects & Support Retailer Hub – Corporate Page Management Corporate Portal & SMR Platform Management – Asset Updates Ad hoc Corporate Projects Support for Manager, Parts, Accessories & Bodyshop Development Your Profile
Our ideal Corporate Business Development & Parts Executive will have a minimum of two years’ experience within automotive Aftersales operations and have strong organisational, numerical and time management skills, along with: An understanding of Business Development principles and Aftersales Marketing concepts. Awareness of the importance of Relationship / Stakeholder Management. Ability to demonstrate self-driven projects and initiatives and innovative Best Practices to showcase ROI successes. Ability to interpret and analyse data, and information from variable sources and make recommendations; including Reporting dashboards, reports, etc. Excellent verbal and written communication skills with exceptional attention to detail. Ability to inspire people to contribute to the success of the department. Can demonstrate a high degree of being able to work on own initiative and motivation. Personal qualities of integrity, credibility, and a commitment to and passion for the Brand. Flexibility to work a hybrid role between the office in Farnborough and at home. Questions?
Then call or e-mail us: Janina Endl career@rpc-partners.com +49 (0) 89 2000 5080 We are looking forward to your application! #J-18808-Ljbffr
International Permanent Full-time rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in ten countries with over 400 employees. Your Tasks
rpc UK is looking for a high-performing Corporate Business Development & Parts Executive to support a premium vehicle manufacturer within their Aftersales Department. The candidate must be a pro-active professional with experience coordinating numerous projects whilst keeping to tight deadlines and providing a first-class and focused approach in a fast-paced and diverse role. The Role: Responsibilities include reporting, identifying and communicating data insights and Executive Summaries, incorporating projects and tasks to support the Corporate Business Development Manager in delivering class-leading programmes and initiatives, as well as dedicated support for Leasing Companies and general Corporate customers with the aim of retaining their Aftersales requirements within the Retailer Network. The role also provides reporting and project support for the Manager, Parts, Accessories & Bodyshop Development. You will be involved with a number of exciting new and ongoing projects, maintaining momentum and engagement of all stakeholders, tracking actions and coordinating participation from the wider Aftersales team. Keeping to deadlines, maintaining communication throughout the projects, and highlighting issues and potential solutions promptly to stakeholders is essential. Another essential part of this role is to manage daily, weekly and monthly reporting for Corporate Business Development, ensuring that all reporting is kept up to date, that all data feeds come in a timely fashion to ensure availability to your stakeholders to support their customer-facing meetings. Experience in establishing and maintaining relationships with internal, external, and network-wide stakeholders and providing important Executive summaries and reports to Senior Management is crucial for the Corporate Business Development Executive. Knowledge of the Corporate Leasing industry sector in relation to Aftersales would be beneficial. The Corporate Business Development & Parts Executive deliverables: Support for the Corporate Business Development Manager Mailbox Management Downtime Management Report Corporate & Parts Administrative Support Retrieval & Collation of Leasing Company Vehicle Data Event Support Corporate Service Bookings Report Year on Year Spend Report Leakage Report Corporate Parts Rebate Report Maintaining Report Procedures Marketing Projects & Support Retailer Hub – Corporate Page Management Corporate Portal & SMR Platform Management – Asset Updates Ad hoc Corporate Projects Support for Manager, Parts, Accessories & Bodyshop Development Your Profile
Our ideal Corporate Business Development & Parts Executive will have a minimum of two years’ experience within automotive Aftersales operations and have strong organisational, numerical and time management skills, along with: An understanding of Business Development principles and Aftersales Marketing concepts. Awareness of the importance of Relationship / Stakeholder Management. Ability to demonstrate self-driven projects and initiatives and innovative Best Practices to showcase ROI successes. Ability to interpret and analyse data, and information from variable sources and make recommendations; including Reporting dashboards, reports, etc. Excellent verbal and written communication skills with exceptional attention to detail. Ability to inspire people to contribute to the success of the department. Can demonstrate a high degree of being able to work on own initiative and motivation. Personal qualities of integrity, credibility, and a commitment to and passion for the Brand. Flexibility to work a hybrid role between the office in Farnborough and at home. Questions?
Then call or e-mail us: Janina Endl career@rpc-partners.com +49 (0) 89 2000 5080 We are looking forward to your application! #J-18808-Ljbffr
