Counter Manager – John Lewis Oxford Street (37.5 hours)

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Full time
Location: London
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Category:
Counter Manager - John Lewis Oxford Street (37.5 hours)

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales? Share your talents

You’ll work closely with your Account Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience! You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure to build upon our brand awareness, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success! Bring all of you

High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated. On top of that, you have: Prior relevant experience as a Counter Manager or equivalent within retail or hospitality. Proven track record of exceeding KPIs such as conversion, ATV, UPT and mystery shop results. People management skills (e.g., communication, motivation, coaching, connection, and inspiration). Experience in sharing knowledge to drive behavioural change and develop others. Decision making and problem-solving skills. Benefits of working at Rituals

Rituals employee discount Quarterly product allowance Numerous wellbeing initiatives and EAP Company & Team Events Apply here You are about to take an exciting step into your journey with us.

E-mail* First name* Last name* Phone number* Link to LinkedIn Upload your resume (DOCX or PDF) Tell us a little about yourself, your skills and your ambitions Select all - by selecting all, you acknowledge the checkboxes below. By checking this box, you will declare that you read and understand the job applications privacy policy of Rituals. * By checking this box, you will declare that you read and understand the privacy policy of Rituals and agree to be part of communities for future career opportunities.

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