Credit Control Administrator
WB Power Services is a leading generator specialist that provides solutions, maintenance, sales, and hire to customers across the UK. We are a family-owned and run business and truly hold our values at the heart of everything we do, offering a unique and friendly place of work while maintaining the highest professional standards.
Due to our phenomenal growth, we now have a vacancy for a passionate Credit Control Administrator to join our team. You should have experience in performing this role and be comfortable in chasing outstanding money over the telephone, highly literate and competent in letter and email composition, confident in dealing with query resolution, and comfortable in dealing with colleagues at all levels across our business to get the job done!
This role will report directly to our Credit Controller and be supported by a Credit Control Team Leader. You will support them in ensuring our various policies and procedures are adhered to with your meticulous attention to detail and outstanding interpersonal skills.
Duties include but are not limited to:
Debt chasing as per credit control procedures.
Credit limit reviews for customers.
Communicating with Supervisors, Peers, or Subordinates.
Updating overdue/disputed invoices.
Ensuring all KPIs are met.
Managing customer portals on a weekly basis.
Checking outstanding invoices from the accounting system and updating the status of invoices.
Generating and sending Sage monthly statements.
Raising Sage invoices and credit notes.
Raising credit notes on the in-house system.
Managing the accounts inbox.
Credit Safe reports.
Completion of customer questionnaire forms and liaising with relevant departments.
Franking any external post.
Providing holiday/sickness cover for the Credit Control team.
Join us at WB Power Services and be part of our dynamic team. Apply now to embark on a rewarding career journey with us! To learn more about the position or WB Power Services, contact Recruitment.
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