Assessing creditworthiness of new and existing customers. Setting credit limits and payment terms for customers based on financial assessments. Maintaining and updating customer credit records.
Debt Collection:
Monitoring customer accounts to ensure timely payments. Following up on overdue invoices via phone, email, and letter. Negotiating payment arrangements or settlement plans with customers where necessary.
Reporting:
Preparing aged debt reports and highlighting any concerns regarding overdue payments. Providing regular updates on collections and credit status to management. Tracking and reporting on payment trends and aging debts.
Customer Communication:
Acting as the main point of contact for customers with queries regarding payments and outstanding balances. Resolving disputes or issues with payments or invoices in a professional and timely manner.
Account Reconciliation:
Ensuring customer accounts are accurate and up to date. Working with other departments (e.g., sales, finance) to resolve billing discrepancies.
The Successful Applicant Someone who is willing to commit to a temporary assignment, possibly temp to perm, with a background in credit control / AR / billing. You must be a good team player and be IT literate. What's on Offer £15-£17 per hour depending on experience Hybrid working (3 days in the office) Flexible working hours 25 days holiday + bank holidays
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