Credit Control Manager

Credit Control Manager Birmingham - Hybrid - 2-3 Days on-site a week 40,000 - 50,000 We are seeking a highly skilled and motivated Credit Control Manager to join a well established Software provider in Birmingham. What you will do: (Not limited too) You are tasked with overseeing all aspects of credit control within your set business area, including managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships. Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives. Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts. You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges. Identifying improvements within the debt collection process. Managing the reduction of unallocated cash and credits, implementing a process to ensure this stays at acceptable levels. Managing the monthly direct debit collections as well as the direct debit bounces What you will have: Demonstrable experience in a demanding CM or CRM role with a focus on collections Experience managing direct reports Advanced Excel skills Strong analytical skills, data focused The ability to build and maintain strong working relationships both internally and externally Good people management and development skills, ability to work well in a period of change If this is of interest, please don't hesitate to apply!

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