LBS is a well-established and award winning independent Builders Merchants, providing high-quality building materials and excellent customer service to trade and retail customers. With sales in excess of £90m across 40+ sites and a team of 460 people, we pride ourselves on fostering a collaborative and dynamic work environment where employees are encouraged to grow and develop their careers.
The Role:
As the Credit Control Manager, you will be responsible for overseeing the credit control function, supervising a team of credit controllers, and ensuring that payments are received on time. You will play a critical role in minimising bad debt while maintaining positive customer relationships. Key Responsibilities to include:
Team management - setting and supervising workloads, conducting staff appraisals/discipinaries, organising & authorising department holidays on our time and attendance system. Contacting customers with high level credit limits for payment of overdue accounts Monitor customer accounts and manage credit limits to minimise risk. General management of the Sales Ledger Implement and maintain robust credit control processes and systems. Liaise with internal departments, including sales and accounts, to resolve customer queries promptly. Prepare and present regular reports on debtor performance and overdue accounts to senior management. Proactively manage aged debt and escalate issues to external legal representatives and trade credit insurers when necessary. Ensure compliance with legal and regulatory requirements related to credit control. Requirements:
A clear and confident communicator with excellent organisational skills. Ability to motivate and develop the credit control team. Suggest and introduce measures to reduce risk and improve department productivity. Excellent time management and the ability to multitask. A confident ability to liaise with customers, other managers, and Directors in the business. The ability to speak Welsh would be advantageous. Why choose LBS? Some of the benefits of working for us include ; Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, Private healthcare & formal training and career progression opportunities. Salary:
Negotiable (Dependant on experience)
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As the Credit Control Manager, you will be responsible for overseeing the credit control function, supervising a team of credit controllers, and ensuring that payments are received on time. You will play a critical role in minimising bad debt while maintaining positive customer relationships. Key Responsibilities to include:
Team management - setting and supervising workloads, conducting staff appraisals/discipinaries, organising & authorising department holidays on our time and attendance system. Contacting customers with high level credit limits for payment of overdue accounts Monitor customer accounts and manage credit limits to minimise risk. General management of the Sales Ledger Implement and maintain robust credit control processes and systems. Liaise with internal departments, including sales and accounts, to resolve customer queries promptly. Prepare and present regular reports on debtor performance and overdue accounts to senior management. Proactively manage aged debt and escalate issues to external legal representatives and trade credit insurers when necessary. Ensure compliance with legal and regulatory requirements related to credit control. Requirements:
A clear and confident communicator with excellent organisational skills. Ability to motivate and develop the credit control team. Suggest and introduce measures to reduce risk and improve department productivity. Excellent time management and the ability to multitask. A confident ability to liaise with customers, other managers, and Directors in the business. The ability to speak Welsh would be advantageous. Why choose LBS? Some of the benefits of working for us include ; Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, Private healthcare & formal training and career progression opportunities. Salary:
Negotiable (Dependant on experience)
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