Alliance Wine is a producer and supplier of wine to the on trade and independent off trade channels as well as selling to selected national and international customers.
As a credit controller, you will play a key role in managing the debts of the company by ensuring that customers pay within their agreed terms, assisting in resolving account queries, and building strong relationships with customers while creating a rapport based on trust and mutual respect.
You will require good organization and communication skills with the ability to engage with both external and internal customers to negotiate payment solutions, often in difficult circumstances, that secure the best outcome for the company.
KEY RESPONSIBILITIES
Process new account application forms and carry out checks using credit agencies for customers applying for credit terms - informing sales representatives when new accounts are opened and the level of credit approved.
For new international customers, apply for credit insurance keeping the appropriate sales representative up to date with progress.
Process and allocate incoming customer receipts.
Manage the direct debit run process and inform the appropriate sales representative of returned direct debits that aren’t immediately settled.
Send out month-end statements to customers.
Maintain and monitor credit limits.
Provide copy invoices & statements to customers on request.
Liaise with customer services and sales representatives to resolve customer queries.
Pursue overdue invoices and payments via telephone and email.
Keep detailed records of collection activities and conversations with customers.
Keep sales representatives up to date with late and slow-paying customers.
Negotiate fair repayment plans with customers who are struggling to pay their debts.
Liaise with Sales Directors on taking legal action to recover debts if all other options have been exhausted.
Respond to Administrator requests for customers that have ceased trading.
Provide regular updates to the Head of Finance on problem customers.
OTHER RESPONSIBILITIES
Undertake any additional duties at the request of your manager that is deemed to be within your competency.
Adhere to all Alliance Wine Company policies and procedures.
Job Type:
Full-time Pay:
£27,000.00-£30,000.00 per year Additional pay: Bonus scheme Benefits: Casual dress Company events Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Schedule: Monday to Friday Work Location:
In person Application deadline:
31/01/2025
#J-18808-Ljbffr
Full-time Pay:
£27,000.00-£30,000.00 per year Additional pay: Bonus scheme Benefits: Casual dress Company events Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Schedule: Monday to Friday Work Location:
In person Application deadline:
31/01/2025
#J-18808-Ljbffr
