Call and e-mail customers to discuss and collect payments Make notes of findings in the accounting system for reference Review aged debt report on a daily basis to identify overdue debt Provide special focus on the collection of all overdue debt and problematic accounts Help to facilitate the resolution of customer queries with the appropriate internal staff to ensure payment is received Manage credit referencing Monitor credit limits and payment terms Compose weekly credit note batches on excel and send for business approval Allocate cash and resolve unidentified cash. Reconciliation of customer accounts Send out account statements and further outstanding reminders in line with Company Control Policy Prepare cash and age debtor reports. Distribute accurate reports in a timely manner as required Implement improvements to existing processes / systems as required Working alongside Business Unit Managers to help drive KPI targets. Provide a link between the Central Finance Team and the Business Units From time to time this role may require travel to other sites. Ability to work and manage customer portals Ability to arrange direct debits and manage the Direct Debit Portal for your ledgers Possibility to undertake projects and adhoc duties in line with credit control Job Qualifications:
Must have proven credit control experience CICM qualifications / qualification by experience would be advantageous Demonstrated ability to reduce overdue debt and maintain a tidy ledger. Strong commercial acumen and financial analysis skills. A demonstrated ability to process large quantities of data quickly and effectively and to deliver results. Excellent IT skills including a high level of proficiency in Excel. Experience of Microsoft Great Plains and Credit Hound software would be an advantage. Your personal characteristics will include:
Strong interpersonal skills with both written and verbal communication skills at all levels, with a confident and professional telephone manner Able to build relationships and work effectively with others at all levels across the business in person, by phone and on email Strong work ethic and highly organised and methodical Solution-focused, with the ability to prioritise and manage multiple tasks Persistent and resilient under pressure Detail-oriented and accurate with the ability to review your own work and detect and fix errors prior to your manager's review A good team player, who can work on their own initiative as well as follow guidance and instructions from senior members of the team Self-motivated, resourceful and keen to learn and share knowledge Flexible and hardworking approach. Business Unit:
Vesta Software Group - UK Finance Scheduled Weekly Hours:
37.5 Number of Openings Available:
1 Worker Type:
Regular Career Site:
http://www.vestasoftwaregroup.com/
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