Daily duties
Negotiating payment arrangements with clients. Monitoring and reporting on overdue accounts to then escalate. Liaise with internal stakeholders regarding outstanding debts as per credit control policy. Phone and email clients to monitor responses through the system until the debt is resolved. Provide excellent customer service, responding to inquiries and resolving issues effectively. Work closely with other departments to ensure accurate and timely invoicing and payment processing. Provide cover and support to colleagues. Resolving any client queries promptly.
Experience:
5 years experience in Credit Control. Excellent Excel skills. Excellent communication skills, both written and verbal. Strong organisational skills. If you're ready to grow with a market-leading business and take on a rewarding and impactful role, I'd love to hear from you! Please send your CV to Rosie Hutcheon via the 'Apply Now' option to be considered for the role.
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