Company Description
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world. Job Description
Job purpose summary:
To deliver a fees recovery performance within the expectations outlined and in line with the credit policy and procedure of a global company. KEY RESPONSIBILITIES: Ensure that debts are paid to terms. Meet cash & debtor day targets set by the Company. Chase overdue invoices by telephone and email within agreed timescales. Maintain accurate records of all chasing activity applying process at all times. Communicate regularly with senior personnel to ensure all relevant debts are managed as necessary. Identify changes in payment patterns and propose action to avert indebtedness. Handle disputed invoices and support negotiation to bring payment within terms. Provide accurate advice on queries. Identify client issues impacting prompt payment. Understand a client’s billing and payment process cycle and propose and drive resolutions. Operate with and manage invoicing on client portals. Respond promptly and completely to both client and internal enquiries. Undertake account reconciliations as required. Support and deliver all company policies, procedures and corporate governance. Support cash postings and reconciliations. Manage credit note requirements. Enforce client contracts & mitigations when applicable. Provide ad-hoc reporting and other activity as required from time to time. Place the core objectives of the finance team at the centre of everything we do. Qualifications ESSENTIAL WORK SKILLS: Able to demonstrate experience of working in a professional, busy and demanding environment. Always deliver quality outputs. Good understanding of credit control policies, procedures, sales ledger credit management. Experience of credit control management systems. Possess a good understanding of Excel and Word. Experience of dealing with clients at all levels and senior internal personnel to manage client accounts. Ability to manage & prioritise an extensive caseload. PERSON SPECIFICATION: Excellent communication skills at all levels. Good keyboard skills and competence of Excel and Word. High standard of numeracy, accuracy with attention to detail. A team player with a flexible approach and a willingness to learn. Outgoing and confident personality who can operate at all levels & build strong relationships with key stakeholders across the business. A self-starter who is pro-active and can set and achieve goals. Good standard of education. Strong organisational & time management skills. Ability to recognise potential risks that should be escalated. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at
www.turnerandtownsend.com . SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world. Job Description
Job purpose summary:
To deliver a fees recovery performance within the expectations outlined and in line with the credit policy and procedure of a global company. KEY RESPONSIBILITIES: Ensure that debts are paid to terms. Meet cash & debtor day targets set by the Company. Chase overdue invoices by telephone and email within agreed timescales. Maintain accurate records of all chasing activity applying process at all times. Communicate regularly with senior personnel to ensure all relevant debts are managed as necessary. Identify changes in payment patterns and propose action to avert indebtedness. Handle disputed invoices and support negotiation to bring payment within terms. Provide accurate advice on queries. Identify client issues impacting prompt payment. Understand a client’s billing and payment process cycle and propose and drive resolutions. Operate with and manage invoicing on client portals. Respond promptly and completely to both client and internal enquiries. Undertake account reconciliations as required. Support and deliver all company policies, procedures and corporate governance. Support cash postings and reconciliations. Manage credit note requirements. Enforce client contracts & mitigations when applicable. Provide ad-hoc reporting and other activity as required from time to time. Place the core objectives of the finance team at the centre of everything we do. Qualifications ESSENTIAL WORK SKILLS: Able to demonstrate experience of working in a professional, busy and demanding environment. Always deliver quality outputs. Good understanding of credit control policies, procedures, sales ledger credit management. Experience of credit control management systems. Possess a good understanding of Excel and Word. Experience of dealing with clients at all levels and senior internal personnel to manage client accounts. Ability to manage & prioritise an extensive caseload. PERSON SPECIFICATION: Excellent communication skills at all levels. Good keyboard skills and competence of Excel and Word. High standard of numeracy, accuracy with attention to detail. A team player with a flexible approach and a willingness to learn. Outgoing and confident personality who can operate at all levels & build strong relationships with key stakeholders across the business. A self-starter who is pro-active and can set and achieve goals. Good standard of education. Strong organisational & time management skills. Ability to recognise potential risks that should be escalated. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at
www.turnerandtownsend.com . SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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