SF Recruitment are recruiting for a Credit Controller to work for our Leicester based client on a full time, permanent basis.
Job purpose:
Reporting to the Senior Credit Controller, the Credit Controller is responsible for the collection of overdue debts in a timely and professional manner, improving working capital efficiency and minimising credit risk through the effective monitoring and assessment of customer accounts and their creditworthiness.
Primary Duties and Responsibilities:
Monitor Customer Accounts:
Systematically track customer accounts to identify overdue payments, ensuring all debts are flagged and followed up promptly. Customer Communication:
Contact customers via phone, email, and letter to chase overdue payments, negotiating and agreeing on realistic payment arrangements as needed. Negotiate Payment Plans:
Develop and implement flexible payment plans with customers to facilitate the recovery of outstanding debts, balancing the company's interests with customer needs. Credit Assessments:
Review new customer credit applications, assess creditworthiness, and perform credit checks to mitigate risk and ensure healthy cash flow. Collaborative Problem-Solving:
Work closely with the Operations, Invoicing, and Sales teams to investigate and resolve billing discrepancies or payment disputes in a timely manner. Cash Allocation & Credit Notes:
Accurately allocate incoming payments and credit notes to customer accounts, ensuring that outstanding balances are always up to date. Month-End Support:
Assist the General Ledger team with month-end close processes, ensuring accurate and timely reconciliation of customer accounts. Audit Support:
Provide necessary support during annual external audits, ensuring all relevant documentation and account information is readily available. Reporting & Analysis:
Prepare regular reports on overdue accounts, payment status, and cash collection progress, highlighting any potential risks or concerns to management. Compliance & Policies:
Ensure adherence to company credit control policies and procedures, as well as any relevant legal and regulatory requirements.
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