Answering the telephone and dealing with enquiries appropriately Investigating and recording queries and disputes from customers and/or internal departments Maintaining all relevant paperwork and accurate filing of all correspondence Communicating with the team and senior members of the team any issues that arise Chasing clients by telephone, email, and letter to reduce debtor days Managing the credit control inbox and directing emails to the correct departments/individuals Key Skills:
Experience in general administration office duties Experience in credit control Confident telephone manner Organised and reliable Good working knowledge of PCs and software Numerate and literate, excellent all-round communication skills If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more information.
#J-18808-Ljbffr