Credit Controller (M&E Services (North))
At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind. We unlock that by being technology-led, but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work – because our people are the heart of our business. The Credit Controller is responsible for ensuring all outstanding debt is collected within the due dates, identifying and resolving queries. How will you be the change? Every role is essential to providing peace of mind for our customers. As a Credit Controller with Bellrock, you’ll do it by: Daily posting of cash received, ensuring bank account is always recorded correctly, liaising with the Head of Financial Processing over any differences. Regular updates of cash in forecast to Head of Financial Processing. Emailing or posting documentation to customers in line with business and individual customer preferences. Processing and generating reminder letters/emails and monthly statements. Ensuring all amounts due are received within contractual terms. Responding to all telephone and email queries to establish positive relationships with key customers, Account Managers, and internal colleagues. Engaging with customers and Bellrock personnel at all levels to resolve queries that prevent or delay payment of invoices. Following the escalation process for potential bad debts and liaising with the Head of Financial Processing regularly on outstanding items and actions taken. Making optimal use of systems and software, proposing improvements when identified. Maintaining and posting intercompany transactions. What does it take? If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Credit Controller, you’ll need: Experience in daily posting of cash received and ensuring bank account accuracy. Ability to regularly update cash forecasts. Strong communication skills for emailing or posting documentation to customers. Experience in processing and generating reminder letters/emails and monthly statements. Capability to ensure all amounts due are received within contractual terms. Strong relationship-building skills with key customers and internal colleagues. Experience in resolving queries that prevent or delay payment of invoices. Knowledge of escalation processes for potential bad debts. Proficiency in using systems and software effectively. Experience in maintaining and posting intercompany transactions. Working arrangements We embrace smarter working practices, offering our employees the opportunity to work flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from M&E Services (North – Sheffield), Sheffield, S9 1JQ (Mon-Fri 08:30 – 17:00, with a 30-minute unpaid break). Benefits and Perks
25 days annual leave plus bank holidays + 1 additional day as a thank you. Salary exchange pension scheme. Life cover. Paid sick leave. Health Assured employee assistance and wellness program. Enhanced maternity, paternity, and adoption leave. Salary sacrifice schemes: Cycle to work. Holiday purchase scheme of additional 5 days per year. Offers and discount scheme designed to save money on everyday shopping and essentials. MotorSave Scheme. Refer a friend. Liftshare. Virtual GP. Apply via the link below and choose ‘Inspiring Leadership Foundation’ when required.
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At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems, but with peace of mind. We unlock that by being technology-led, but people-driven. When you’re part of Bellrock, you’ll get everything you need to be your best at work – because our people are the heart of our business. The Credit Controller is responsible for ensuring all outstanding debt is collected within the due dates, identifying and resolving queries. How will you be the change? Every role is essential to providing peace of mind for our customers. As a Credit Controller with Bellrock, you’ll do it by: Daily posting of cash received, ensuring bank account is always recorded correctly, liaising with the Head of Financial Processing over any differences. Regular updates of cash in forecast to Head of Financial Processing. Emailing or posting documentation to customers in line with business and individual customer preferences. Processing and generating reminder letters/emails and monthly statements. Ensuring all amounts due are received within contractual terms. Responding to all telephone and email queries to establish positive relationships with key customers, Account Managers, and internal colleagues. Engaging with customers and Bellrock personnel at all levels to resolve queries that prevent or delay payment of invoices. Following the escalation process for potential bad debts and liaising with the Head of Financial Processing regularly on outstanding items and actions taken. Making optimal use of systems and software, proposing improvements when identified. Maintaining and posting intercompany transactions. What does it take? If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Credit Controller, you’ll need: Experience in daily posting of cash received and ensuring bank account accuracy. Ability to regularly update cash forecasts. Strong communication skills for emailing or posting documentation to customers. Experience in processing and generating reminder letters/emails and monthly statements. Capability to ensure all amounts due are received within contractual terms. Strong relationship-building skills with key customers and internal colleagues. Experience in resolving queries that prevent or delay payment of invoices. Knowledge of escalation processes for potential bad debts. Proficiency in using systems and software effectively. Experience in maintaining and posting intercompany transactions. Working arrangements We embrace smarter working practices, offering our employees the opportunity to work flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from M&E Services (North – Sheffield), Sheffield, S9 1JQ (Mon-Fri 08:30 – 17:00, with a 30-minute unpaid break). Benefits and Perks
25 days annual leave plus bank holidays + 1 additional day as a thank you. Salary exchange pension scheme. Life cover. Paid sick leave. Health Assured employee assistance and wellness program. Enhanced maternity, paternity, and adoption leave. Salary sacrifice schemes: Cycle to work. Holiday purchase scheme of additional 5 days per year. Offers and discount scheme designed to save money on everyday shopping and essentials. MotorSave Scheme. Refer a friend. Liftshare. Virtual GP. Apply via the link below and choose ‘Inspiring Leadership Foundation’ when required.
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