Description du poste:
About THG: We're a fast-moving, global technology group that specializes in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.
Location:
Icon 1, WA15 0AF About Finance at THG:
Finance at THG is a dynamic and evolving team, covering everything from accounts receivable and payable to treasury, tax, internal audit, and dedicated commercial teams for each division: Beauty, Tech, Consumer, Health, and Brands. As THG grows and takes on new ventures, our finance team supports every step of the way. Our team thrives on driving change, adaptability, and resourcefulness, maintaining financial control and profitability. About the Role:
Reporting into the Team Leader, the Credit Controller role is accountable for the day-to-day Credit Control of Sales Ledgers within THG. The role is cross-functional with AR, AP, Finance, and other THG internal functions and requires the ability to fully support OTC functions, ensuring all monthly and weekly schedules are completed on time, including any reporting information that may be required. Responsibilities: Proactively taking ownership of weekly and month-end reporting of designated customer ledgers. This includes but is not limited to: Month End Dashboards, creation of new weekly ledgers, credit limit reports, stop over reports. Working collaboratively with Senior Credit Controller to ensure reports are completed to required standards and deadlines are met. Daily, pro-active ledger management. Order management workflow control. Taking appropriate actions to clear stop-over report and follow escalation process when needed. Proactively working with the relevant Sales Divisions to provide Key Customer support and excellent Customer Relationship Account Management. Complete weekly/monthly audit when required. Effectively analyze process workflows and proactively engage in process improvements when needed. Provide Excellent Customer Service. Working to Team and Individual Targets. Effectively communicate with Team Leaders and provide support to the Team Leader Group when needed. Requirements: Proven track record of credit control experience gained from a fast-paced environment - preferably Finance Shared Service Centre. Office IT literate, preferably with intermediate MS Excel skills. Sage or other ERP system's knowledge. Understanding of Credit Control Practices. Confident in communicating by Telephone or email. Meticulous approach and attention to detail. Excellent attention to detail. Positive 'Can-Do' Attitude. Fluent in English, verbal and written. Benefits: Career Development: Access bespoke development programmes designed by our in-house L&D team. Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Wellbeing Support: Access face-to-face and virtual appointments with our in-house GP. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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Icon 1, WA15 0AF About Finance at THG:
Finance at THG is a dynamic and evolving team, covering everything from accounts receivable and payable to treasury, tax, internal audit, and dedicated commercial teams for each division: Beauty, Tech, Consumer, Health, and Brands. As THG grows and takes on new ventures, our finance team supports every step of the way. Our team thrives on driving change, adaptability, and resourcefulness, maintaining financial control and profitability. About the Role:
Reporting into the Team Leader, the Credit Controller role is accountable for the day-to-day Credit Control of Sales Ledgers within THG. The role is cross-functional with AR, AP, Finance, and other THG internal functions and requires the ability to fully support OTC functions, ensuring all monthly and weekly schedules are completed on time, including any reporting information that may be required. Responsibilities: Proactively taking ownership of weekly and month-end reporting of designated customer ledgers. This includes but is not limited to: Month End Dashboards, creation of new weekly ledgers, credit limit reports, stop over reports. Working collaboratively with Senior Credit Controller to ensure reports are completed to required standards and deadlines are met. Daily, pro-active ledger management. Order management workflow control. Taking appropriate actions to clear stop-over report and follow escalation process when needed. Proactively working with the relevant Sales Divisions to provide Key Customer support and excellent Customer Relationship Account Management. Complete weekly/monthly audit when required. Effectively analyze process workflows and proactively engage in process improvements when needed. Provide Excellent Customer Service. Working to Team and Individual Targets. Effectively communicate with Team Leaders and provide support to the Team Leader Group when needed. Requirements: Proven track record of credit control experience gained from a fast-paced environment - preferably Finance Shared Service Centre. Office IT literate, preferably with intermediate MS Excel skills. Sage or other ERP system's knowledge. Understanding of Credit Control Practices. Confident in communicating by Telephone or email. Meticulous approach and attention to detail. Excellent attention to detail. Positive 'Can-Do' Attitude. Fluent in English, verbal and written. Benefits: Career Development: Access bespoke development programmes designed by our in-house L&D team. Enhanced Leave: 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Wellbeing Support: Access face-to-face and virtual appointments with our in-house GP. Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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