Credit Controller, Ripponden

Location: Ripponden/Manchester Salary: £24,500 Vacancy Type: Permanent/Full Time Credit Controller - 2 Days Working from Home - *Plus Bonus* OTE £28k About Our Business JLA is a mission-critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers an end-to-end, on-premise, machine supply, and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. Role Overview Key Tasks Looking after a portfolio of customers and understanding how to use your relationship to maximize cash collection. Prioritizing a variety of daily tasks that deliver on customer service as well as financial targets. Working with the accounts payable team to keep customer ledgers up to date and answer any account queries. Collaborating with internal teams to deliver on customer success and using this to negotiate payment. Working with team managers to put forward your ideas for challenging accounts. Taking payments by debit or credit card. Working with team managers and the head of department to forecast cash collections. Considering next steps when debts are unrecoverable and putting forward ideas on how to move these. Other ad hoc duties as required. Knowledge and Skills Demonstrated history of meeting targets consistently. Ability to demonstrate effective debt management to timely resolution. Experience Experience of highlighting and processing defaults where necessary. Experience of updating and maintaining clear customer activity notes in a finance system. Good knowledge of MS Excel. Experience of working in a busy office environment and to tight deadlines. Minimum 2 years' experience in a similar role. 3+ years’ experience of managing high-value customers. 3+ years’ experience of managing low-value, high-volume accounts. Advanced knowledge of Excel, with the ability to use Lookup & Pivots to execute reconciliation tasks. Experience of change management/process improvements. Personal Qualities Able to work well under pressure and prioritize own workload. Capability to be both personable and firm with clients to resolve any issues and collect any money owed. Excellent attention to detail and high degree of accuracy is imperative. Able to cope with multiple priorities and a changing environment. Excellent communication and relationship-building skills. Positive and flexible approach to your work. Strategic thinking, with the ability to approach stakeholders with new ideas. Job Type:

Full-time Salary:

£24,500.00 per year Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. Created on 22/01/2025 by TN United Kingdom

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