Opening and amending customer accounts on both Sage & X3. Work with Credit Insurers to ensure insurance compliance to obtain a full recovery on all debt defaults. Determine customer credit limits & ensure debt compliance on reporting. Review & report aged debt & provide clear actions. Monitor and action a busy accounts receivable inbox. Reconcile Self Bill & consolidated customer accounts. Ensure customer payment processes are understood & actioned for prompt payment & discrepancy resolution. Ensure "Best Practice" in all credit control processes. Complete monthly / weekly customer statement reconciliations. Support the month-end process. Resolve or escalate customer disputes internally within the group. Close & reconcile the sales ledger accounts in both Sage & X3. Work to support and ensure compliance with the Invoice Financing processes. Cover cash posting and order release function. Process online card payments. Business Expectations:
Understand financial statements to determine credit risk. Adapt and understand the approach to risk and credit evaluation depending on the different requirements of each type of customer. Evaluate bad debt risk and act accordingly. Experience of credit reports. Detect & avoid customer fraud on smaller customer accounts. Ensure the large corporate accounts are operating within their standard operating procedure. Accuracy on cash posting. Ensure customers pay promptly into the correct bank accounts. Pursue overdue debt in an effective & timely manner. Action customer disputes in a timely manner. Ensure a fully reconciled debtors ledger at all times. Ensure Invoicing Financing audits are clear & compliant. Work closely with the commercial team to evaluate credit limits, risk, and debt resolution. Interact and support all members of the wider Finance Team. BBBH32319
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