Who are we?
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
Hours of work: Monday - Friday 8.45am - 5pm
We are now offering the option for hybrid working with 2 days at home and 3 days in the office.
Responsibilities:
Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
Ensuring timely cash collection and recording of customer debt.
Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
To maintain accurate administration of customer account and case notes.
Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
Requirements
Essential:
Minimum of 1 years Credit Control experience
Demonstrate strong oral, negotiation and written communication skills
Demonstrate competence in using Microsoft Office tools
A proven track record of providing strong customer service
Preferably Knowledge in using a ERP/Company systems - Full training given
Benefits
Monday - Friday working pattern
Life Assurance
25 days' holiday + Bank Holidays
Company Pension scheme
Company Sick Pay (after qualifying period)
Enhanced Paternity & Maternity benefits
Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
Employee support network and mental health assistance
Opportunity for career progression
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