Responsible for the credit control function for approximately 1,500 accounts across two areas of the business Chasing payments by email and telephone, maintaining a professional approach at all times Allocating remittances to ledgers and processing cash postings onto the SAP system Reconciling customer accounts Opening and monitoring new accounts and setting credit limits Producing and sending copy invoices Preparing and processing the daily banking and monthly direct debits collections Liaising with other departments to provide and receive updates as to orders and customer account status Experience Required:
Previous credit control experience is essential, gained within a commercial environment Exceptional negotiation skills, with the ability to provide logical reasoning and explanations The ability to deal with customers over the phone in a polite and professional manner, ensuring they are confident to return Good analytical skills and able to identify solutions which would work for both parties Computer literacy is essential, particularly in MS Excel Use of SAP would be an advantage, but not essential as full training in this will be given
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