Responsibilities:
Campaign Management:
Assist in the delivery of email campaigns from planning to execution, ensuring all assets are in place and campaigns are sent according to the schedule. CRM Database Growth:
Help develop strategies to grow and maintain the customer database, ensuring segmentation and targeting are optimised to increase customer engagement and retention. Critical Path Coordination:
Manage and track the critical paths for all email and direct marketing activities to ensure timely delivery of campaigns and projects. Internal and External Liaison:
Work closely with various departments (e.g. Design, Content and Trade) to drive trade and ensure consistent messaging across channels. Serve as the day-to-day point of contact for external agencies involved in CRM and marketing activities. Retention Marketing:
Support the execution and delivery of retention marketing campaigns, ensuring that campaigns are tailored to customer preferences and behaviour. Campaign Reporting:
Assist with monitoring and reporting on the performance of email and direct marketing campaigns, providing actionable insights to improve future activities. CRM System Operations:
Operate the CRM system for data segmentation, campaign execution, and reporting, ensuring data accuracy and integrity. To join our vibrant business as a CRM Assistant: You will be agile and flexible in your approach, focusing on solutions not problems. We work in a fast-paced environment, so the ideal candidate will be enthusiastic and able to work well under pressure. You're brilliantly organised with the ability to manage your own time effectively and prioritise your workload in order to get the job done to the highest standards. You will be inquisitive, dynamic and keen to learn. You will demonstrate strong excel skills, ideally to an intermediate standard. A sound understanding of the retail industry and an interest in working in fashion is a desired but not essential. You'll be rewarded with: Competitive starting salary and great career prospects in a fast-paced and growing business. 25 days holiday plus bank holidays and an additional day off on your birthday. Company-funded private health insurance. Access to Smart Health - providing a range of services such as private GP appointments, mental health support, nutritional advice and more. Life assurance. Discretionary bonus scheme. 50% staff discount. Interest-free season ticket loan. Free Parking. Early finish - finish at 3pm every pay day Friday & throughout summer. Bespoke induction support and ongoing development to help you thrive in your new role. In-house performance coaches for all levels. A welcoming and inspiring work-environment.
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Assist in the delivery of email campaigns from planning to execution, ensuring all assets are in place and campaigns are sent according to the schedule. CRM Database Growth:
Help develop strategies to grow and maintain the customer database, ensuring segmentation and targeting are optimised to increase customer engagement and retention. Critical Path Coordination:
Manage and track the critical paths for all email and direct marketing activities to ensure timely delivery of campaigns and projects. Internal and External Liaison:
Work closely with various departments (e.g. Design, Content and Trade) to drive trade and ensure consistent messaging across channels. Serve as the day-to-day point of contact for external agencies involved in CRM and marketing activities. Retention Marketing:
Support the execution and delivery of retention marketing campaigns, ensuring that campaigns are tailored to customer preferences and behaviour. Campaign Reporting:
Assist with monitoring and reporting on the performance of email and direct marketing campaigns, providing actionable insights to improve future activities. CRM System Operations:
Operate the CRM system for data segmentation, campaign execution, and reporting, ensuring data accuracy and integrity. To join our vibrant business as a CRM Assistant: You will be agile and flexible in your approach, focusing on solutions not problems. We work in a fast-paced environment, so the ideal candidate will be enthusiastic and able to work well under pressure. You're brilliantly organised with the ability to manage your own time effectively and prioritise your workload in order to get the job done to the highest standards. You will be inquisitive, dynamic and keen to learn. You will demonstrate strong excel skills, ideally to an intermediate standard. A sound understanding of the retail industry and an interest in working in fashion is a desired but not essential. You'll be rewarded with: Competitive starting salary and great career prospects in a fast-paced and growing business. 25 days holiday plus bank holidays and an additional day off on your birthday. Company-funded private health insurance. Access to Smart Health - providing a range of services such as private GP appointments, mental health support, nutritional advice and more. Life assurance. Discretionary bonus scheme. 50% staff discount. Interest-free season ticket loan. Free Parking. Early finish - finish at 3pm every pay day Friday & throughout summer. Bespoke induction support and ongoing development to help you thrive in your new role. In-house performance coaches for all levels. A welcoming and inspiring work-environment.
#J-18808-Ljbffr
