CRM Marketing Coordinator

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Full time
Location: London
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Job offered by: MUBI
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About MUBI

MUBI was founded to build the biggest community of film lovers, anywhere. We are a global streaming service, production company and film distributor dedicated to elevating great cinema. To make this possible, we create, curate, acquire and champion visionary films, bringing them to audiences all over the world. And we have a team of brilliant, ambitious and passionate individuals to help bring our mission to life. From London to New York, Istanbul to Paris, and Berlin to Mexico - we work together to realise MUBI’s vision. That’s where you come in! Join our global team and help us make great cinema accessible to everyone, everywhere. About the Role

We are seeking a highly-motivated individual with digital marketing experience, ideally in CRM, to join our team. Reporting to our Global Growth Marketing Manager, you'll be part of a small - yet impactful! - Growth team, supporting marketing initiatives from a CRM perspective, driving engagement and retention for our subscribers globally. You'll develop creative ideas and strategies with local Marketing teams across the world to drive subscriber engagement by connecting them to great cinema. You will focus on:

Collaborating with marketing teams on various global and local CRM campaigns.

Approving and organizing briefs into a CRM calendar, while reducing CRM pressure and optimizing performance.

Supporting teams with the implementation of CRM strategies and initiatives.

Reviewing and approving local and global campaigns.

Utilize CRM tools and strategies to maximize engagement across all channels (email, push, etc.), including A/B testing and basic HTML and personalisation

Analyze and evaluate our CRM campaigns to determine impact, applying actionable insights to continuously improve engagement, retention, and overall effectiveness.

Foster creative strategies and solutions to meet the evolving needs of businesses and customers.

What you will bring:

2-3 years of related marketing experience working as a Marketing professional

A fast and proactive learner, eager to dive into tasks and thrives on working in a fast-paced environment

A confident and effective communicator with strong writing skills

Team player who enjoys working collaboratively with cross-functional counterparts

Knowledge of CRM platforms, experience using Braze is a strong benefit

Analytics-driven mindset, with the ability to synthesize and assess data, and clearly communicate results and recommendations

A creative thinker with lots of ideas and ability to optimise data for our CRM channels

A strong independent team member with attention to detail

An interest in cinema

We want to make cinema accessible to everyone. We believe people from different backgrounds bring different ideas that foster innovation and engagement, allowing us to attract great people to develop the best experience for our users. MUBI is committed to being an Equal Opportunity Employer. That means it's our responsibility to ensure that all candidates are not discriminated against in our hiring processes and our employment decisions based on their race, color, religion, nationality or ethnic origin, age, gender identity or expression, sex, marital status, physical or mental disability, socioeconomic background, sexual orientation, family or parental status, or any other applicable characteristic.

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