CSASH/MBB/24 – Customer Support Advisor

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Full time
Location: London
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Job offered by: Hallmark Solutions Ltd.
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Customer Support Advisor An exciting opportunity to represent various prestigious brands within the Agnew Group. Be the first point of telephone contact for Sales and Aftersales customers; contacting and communicating with our customers at all stages during their ownership journey to ensure the experience is the best it can be.

Your skill set: A minimum of 1 year’s experience in a customer service sales role is essential. Experience of working in a similar role in the motor trade is desirable but not essential. A strong working knowledge of computerised systems such as customer databases. Experience of CDK would be beneficial. A minimum of 5 GCSEs at Grade C or above including Maths and English. Be a strong team player who is energised by variety and responsibility. Demonstrate a professional and confident approach in dealing with both staff and customers. Excellent communication and presentation skills. A flexible approach to working hours is required. Full, valid driving licence (aged 21+ for insurance purposes).

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