Customer Advisor – Broadband Technical

·
Full time
Location: Sheffield
·
Job offered by: Plusnet
·
Category:

 

Why this job matters

 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with Plusnet.

 

Why not use your skills to make a difference and join our Broadband Technical Team in Sheffield. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.

 

What’s in it for you?

  • A great starting salary of £23,504 rising to £24,064 after 8 months of being here
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & Plusnet products including your Mobile and Broadband – saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
  • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

 

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Recent Jobs

Uxbridge (On site) · Full time

Job Title: Head of Private ClientLocation: UxbridgeSalary: up to £75,000Job Reference: 36893 About Our ClientOur Client is a modern boutique law firm seeking a Head of Private Client to join their dynamic, collaborative, and expanding team. About the RoleOur Client is seeking an experienced and ambitious Private Client solicitor to head their department, based in [...]Read More... from Head of Private Client See details

London (On site) · Full time

YOUR IMPACT Are you passionate about the financial services industry? We’re looking for a professional to join our Central & Eastern Europe, Middle East and Africa (‘CEEMEA’) debt financing and origination group / Fixed Income, Currency and Commodities (‘FICC’) Derivatives team who wants to be a part of our Investment Banking Division and use their [...]Read More... from Global Banking & Markets, Investment Banking, CEEMEA Financing, Analyst/Associate, London See details

London (On site) · Full time

About us: Gravity Sketch is the category leader in solving the challenges faced by teams that design 3D products. Our platform enables teams to create and communicate 3D ideas in the quickest and most intuitive way possible – whether they are globally distributed or in the same geography. The platform is changing the way companies [...]Read More... from Sales Leadership London See details