Customer and Trading Manager

Customer and Trading Manager focuses on can manage disciplinaries, performance issues or other similar employee relations issues.

What the role involves

• Can manage disciplinaries, performance issues or other similar employee relations issues.

Skills and requirements

• Has previous experience delivering and monitoring KPI's or other performance indicators.
• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Salary will be dependent upon your experience as well as the store size, complexity and location.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturda.

Confirmed role details

• Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
• Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and.

Additional role context

• Making sure that standards are brilliant come morning so we’re ready to serve our customers.